Security Dispatcher

Company: UMC Health System
Location: Lubbock
Posted on: June 24, 2022

Job Description:

We've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas -.

Shift will be rotating days 7am-7pm with every other weekend off.

General Job / Performance Information

Education and Experience

High School diploma or equivalent is required.

Two years of work, experience preferably as a public safety dispatcher or security dispatcher.

A minimum of one year of experience in working with telecom and related technologies is preferred.

Basic computer hardware and software knowledge is also required.

Proficiency in written and mathematical process as may be reflected in the completion of high school.

Environmental / Working Conditions

This position is subject to inside environmental conditions; protection from weather conditions, not necessarily from temperature changes.

Interaction with Other Departments and Other Relationships

Interacts with all departments within the UMC Health System.

Interacts with patients, family, and other visitors to the UMC facilities.

May also interact with Texas Tech providers and support staff.

Interacts with law enforcement agencies and correctional facilities.

Job Description

This position is supervised by the Supervisor Security Dispatch and is responsible for the fast and accurate operation of a telephone and a two-way radio during routine and heavy traffic, keeping a neat and accurate dispatch log, dispatching shuttle calls, dispatching security calls, and monitoring security cameras and alarms.

Required Licensures / Certifications / Registrations

Texas Law Enforcement Telecommunication System (TLETS) certified or must be able to obtain TLETS less than full user access within 6 months of employment

Physical Capabilities

Occasionally lifts up to 20 pounds of weight and exerts up to 20 pounds of force to push, pull or move objects. Work involves sitting most of the time, but may involve walking or standing for brief periods of time. Performs repetitive and exacting work operating a telephone and a two-way radio

Skills and Abilities

Must have excellent customer service skills in person, over a telephone, and over a two-way radio.

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: UMC Health System, Lubbock , Security Dispatcher, Professions , Lubbock, Texas