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HCV Program Lead Caseworker

Company: Lubbock Housing Authority
Location: Lubbock
Posted on: November 8, 2019

Job Description:

The Housing Authority of the City of Lubbock (LHA), Texas is seeking a qualified person to join our team as the Housing Choice Voucher (HCV) Program Lead Caseworker. This new position will report to the HCV director.This position will assist the director in the day to day operations of the HCV program in a wide range of responsibilities including; performance and regulatory compliance, staff management, operations and customer service.Duties may include but are not limited to:

  • Management of HVC programs including specialty segments such as; port in, port out, VASH etc.
  • Training and guidance to other caseworkers.
  • Schedule and conduct annual and interim redeterminations of eligibility following established guidelines and procedures using prescribed software.
  • Participant contact regarding program regulations and requirements.
  • Create and update training and procedure manuals.
  • Schedules Quality Control inspections
  • Review and investigates cases involving lease, policy or program violations.Requirements:Candidate must have a minimum of two years of college and a minimum of three years of case management experience in the Housing Choice Voucher Program. An additional two years of case management experience may be substituted for the two years of college. Proficient in Microsoft products.Preferred:Knowledge of housing software (LHA uses HAB) or other similar type Experienced in PDF and paperless storageSkills:
    • Strong knowledge of HUD HCV programs
    • Communicate effectively both orally and in writing
    • Excellent organization and documentation skills
    • Strong customer service skills, specifically, problem resolution.Starting Salary Range: $32,000 to $38,000 dependent on experience.--
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Keywords: Lubbock Housing Authority, Lubbock , HCV Program Lead Caseworker, Other , Lubbock, Texas

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