LubbockRecruiter
the smart solution for Lubbock jobs

Retail Customer Service Trainer

Company: Bed Bath & Beyond
Location: Lubbock
Posted on: May 14, 2019

Job Description:

Often times, people think that all retail positions are the same...and for the most part, they may be right! But when it comes to the merchandise we sell, the people that work for us and the scheduling flexibility we offer, we are definitely different! Our stores are very entrepreneurial and we have a unique approach to customer service, we are TRULY a retail phenomenon.As a Customer Service Trainer, you will be responsible for exceeding our customers' evolving expectations by providing "best in class" customer service and a pleasant and fulfilling shopping experience. Successful candidates will be given the opportunity to offer our customers the widest range of quality housewares, home furnishings and much more! We offer associate discounts, flexible schedules, ongoing training, and the potential for advancement.The Customer Service Trainer conducts a variety of training activities including new hire onboarding, product knowledge and registry consultant training and development. The Customer Service Trainer actively monitors service levels in the store and works with the management team to address opportunities. As a Customer Service Trainer you will have broad based knowledge of all products and services that we offer. Key Responsibilities: ? Conduct new hire orientations for store associates to ensure they have knowledge of customer service policies and standards ? Leads regular training sessions in customer service activities, processes and procedures for all store associates ? Provide advanced level of customer service insight to store management; partners with store management in the modification of store processes and procedures to ensure optimal focus on customer service ? Respond to escalated customer issues or questions, providing solutions to customer complaints and partnering with management when necessary ? Provide support to the registry business by providing assistance to customers in setting up their registries and selecting merchandise ? Assist customers by offering a Beyond order when merchandise is out of stock or not carried in the store ? Perform additional duties as required including, but not limited to, stocking, freight processing, price changes and cart retrieval Education/Experience/Qualifications: ? High School diploma or equivalent desired ? 4 to 6 years of retail experience desired ? Effective communication and customer service skills ? Readily adjusts schedule, tasks, and priorities when necessary to meet business needsIf you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:Phone: 1-844-MYHRSC1Email: myHRSC@bedbath.comThis email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.An Equal Opportunity EmployerIt is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Keywords: Bed Bath & Beyond, Lubbock , Retail Customer Service Trainer, Other , Lubbock, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Crew Member
Description: Job Description: Overview Our Hourly Crewmembers understand that our concept is simple and unique we only have ONE LOVE - quality chicken finger meals At Raising Cane's you get an exceptionally high quality (more...)
Company: Raising Cane's
Location: Lubbock
Posted on: 05/20/2019

Host Home Provider
Description: Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We believe in the dignity of every person, and in the freedom of all people to (more...)
Company: Community Options
Location: Lubbock
Posted on: 05/20/2019

Crew
Description: Job Description: Overview Our Hourly Crewmembers understand that our concept is simple and unique we only have ONE LOVE - quality chicken finger meals At Raising Cane's you get an exceptionally high quality (more...)
Company: Raising Cane's
Location: Lubbock
Posted on: 05/20/2019


Electronics Tech (Aviation)
Description: Summary Installs, tests, repairs, and maintains computers and electro-mechanical that supports Federally mandated security systems at a commercial service airport. Installs, tests, repairs, and maintain (more...)
Company: City of Lubbock
Location: Lubbock
Posted on: 05/20/2019

Optometry Job Lubbock, TX Exciting Opportunity
Description: This private practice is looking for a therapeutic optometrist to join their expanding practice. Top of the
Company: The Eye Group
Location: Lubbock
Posted on: 05/20/2019

Position Title SMB Acct Exec
Description: SMB Acct Exec Posted Date 1 month ago 4/9/2019 1:58 PM Requisition ID 2019-21922 Area of Interest Sales Business Unit Business to Business Position Type Full-Time Job Location : Location US-TX-Lubbock (more...)
Company: SuddenLink
Location: Lubbock
Posted on: 05/20/2019

Truck Driver - Earn Up to $180k/Year + $10k Sign On - Start at 64 CPM - Lubbock
Description: Now Hiring CDL-A Team Drivers 10,000 Sign-On Bonus - Earn up to 180,000 Annually - Team Partner Matching Available Recent Grads Welcome Ask about our industry leading training and opportunities for (more...)
Company: Transport America - Teams
Location: Lubbock
Posted on: 05/19/2019

Proofreader
Description: What We Do We are experts in the emerging field of customer experience measurement and improvement. Our solutions help brands make sure they are consistently delighting their customers at all touch-points, (more...)
Company: Mommy Jobs Online
Location: Lubbock
Posted on: 05/20/2019

ER/Trauma RN Needed For A 13 Week Contract
Description: Skyline Med Staff is looking for some of the most talented nurses in the industry to fill 13 week and longer
Company: Skyline Med Staff
Location: Lubbock
Posted on: 05/19/2019

Statistics Tutor
Description: I am a Ph.D.
Company: Company Confidential
Location: Lubbock
Posted on: 05/20/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Lubbock RSS job feeds