Visitor and Security Associate

Company: Texas Tech University
Location: Lubbock
Posted on: June 1, 2025

Job Description:

Lubbock






Visitor and Security Associate







41173BR




Museum


Position Description


Under general supervision performs skilled mechanical or analytical duties on various projects. Performs security work in the protection of property and facilities against theft, vandalism, illegal entry, and other destructive activities.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.


About the Department and/or College

A free, public museum, the Museum of Texas Tech University is a diverse and multidisciplinary institution comprised of Anthropology, Art, Clothing and Textiles, History, Paleontology, Natural History, and 9.5 million objects. The Museum is over 200,000 square feet and features nine permanent galleries ranging from 20th and 21st-century art and southwest Indian art to the study of Biodiversity and the Ice Age to a diverse collection of dinosaurs to history. An additional 10 rotating galleries offer a culmination of exhibitions curated from the Museum's collections and curators and traveling exhibits from around the world.


Major/Essential Functions

• Opens/closes the Museum Building using security systems, securing specified areas, and checking facilities. Opens/closes galleries including lighting, exhibit cases and cabinets, interactive displays, and audio/visual equipment.
• Responsible for operating all alarm, CCTV, and access control systems and for monitoring these systems.
• Responsible for acting upon discovered safety hazards and incidents of injury, coordinating a response, and reporting to the appropriate Museum staff.
• Maintains a proficient knowledge of the facility and of potentially hazardous conditions such as illegal entry, malicious activity, and severe weather via monitoring of media, emergency services, and Museum security systems.
• Reports problems regarding maintenance issues or other hazards to the appropriate Museum staff, including leaks, inoperative lighting, and vandalism inside the building or on the Museum campus.
• Monitors and patrols the Museum building and campus to enforce rules and to ensure the safety and security of the facility, the collections and exhibits, and our staff, students, and guests.
• While stationed at the Information Kiosk or another entrance, greets visitors and guests professionally, counts and reports on visitor numbers. Assists visitors, customers, and staff.
• While stationed at the Information Kiosk, monitors video systems and radios, distributes keys/badges, and answers the telephone and radio systems; responds and reacts to alarms.
• Reacts professionally in emergency situations and assists with the coordination and execution of building emergency procedures, including the use of first aid kits, AEDs, and fire extinguishers as circumstances dictate.
• Works with the Security Team to coordinate and oversee appropriate access or escort of delivery personnel, maintenance staff, and other persons.
• Operates and assists with the maintenance of the Museum scissor lift and forklift.
• Responsible for delivering outgoing and incoming mail and lost-and-found items to designated areas.
• Sets up or breaks down tables, chairs, AV/IT equipment, and other materials used for Museum-related or rental functions including classes, programs, events, and dinners.
• Maintains proficient knowledge of University, Museum, and Operations policies and procedures including the Security Handbook, Emergency Preparedness Plan, floorplans, and other collections or institutional documents.
  
  
  Required Qualifications
  
  High School or equivalent and three years work experience. Additional job related education may substitute for required experience on a year for year basis.
  
  
  Preferred Qualifications
  
  Security and/or Customer Service experience, Audio Visual operations, setting up equipment including computers and sound equipment for meetings and events.
  
  
  Safety Information
  
  Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
  
  
  Occasional Duties
  
  Knowledge of relevant policies, procedures, and strategies to promote effective security operations for the protection of people, data, property, and institutions. Uses computers and electronic systems. Customer service
  
  
  Does this position work in a research laboratory?
  
  No
  
  
  Required Attachments
  
  Cover Letter, Resume / CV
  
  
  Job Type
  
  Full Time
  
  
  Pay Basis
  
  Hourly
  
  
  Minimum Hire Rate
  
  15.20
  
  
  Pay Statement
  
  Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.
  
  
  Travel Required
  
  None
  
  
  Shift
  
  Day
  
  
  Schedule Details
  
  Some evenings and weekends for special events
  
  
  Grant Funded?
  
  No
  
  
  Job Group
  
  Skilled Crafts
  
  
  EEO Statement
  
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
  
  

Keywords: Texas Tech University, Lubbock , Visitor and Security Associate, Other , Lubbock, Texas