Employee (Caregiver) Health Call Center RN *On Site, On Call, Variable Shift*
Company: Providence
Location: Lubbock
Posted on: October 19, 2024
Job Description:
Description In promoting optimal health and well-being in
Providence Saint Joseph Health caregivers, the CHS Call Center RN
is responsible for providing clinical caregiver health services,
primarily through telephonic and virtual means, and in Caregiver
Health Services offices at times. The CHS Center RN ensures
compliance with state and federal requirements and PSJH policies
and protocols and utilizes the tools provided to ensure accuracy of
information and direction to our caregiver and core leader
customers. Accountable for timely and effective response,
management, resolution, escalation of incoming inquiries, in
accordance with established Service Level Agreements (SLAs).
Applies critical thinking to resolve complex questions regarding
COVID-19, intake of exposures, caregivers reporting symptoms,
exclusion from and clearance to return to work, the after-hours
management of blood/body fluid exposures, virtual pre-employment
health screens, and support annual surveillance activities, as well
as other CHS activities as identified and trained to. Mentors and
supports new members and/or new processes and initiatives.
Participates as an integral team member with CHS colleagues and
leaders to deliver high quality occupational and environmental
health services. Performs all duties in a manner that promotes
Providence Saint Joseph Health mission, values, and philosophy.
Providence caregivers are not simply valued - they're invaluable.
Join our team at Providence Human Resources in our culture of
patient-focused, whole-person care built on understanding,
commitment, and mutual respect. Your voice matters here, because we
know that to inspire and retain the best people, we must empower
them. Required Qualifications:
- Upon hire: Texas Registered Nurse License Or
- Upon hire: National Provider BLS - American Heart
Association
- 2 years Experience as an RN in an acute or post-acute setting
Preferred Qualifications:
- Bachelor's Degree Nursing
- 1 year Experience in an Employee/Occupational Health
setting
- 6 months Experience with computer databases and systems, such
as Microsoft Office, Excel, OHM, technologically savvy Why Join
Providence? Our best-in-class benefits are uniquely designed to
support you and your family in staying well, growing
professionally, and achieving financial security. We take care of
you, so you can focus on delivering our Mission of caring for
everyone, especially the most vulnerable in our communities. About
Providence At Providence, our strength lies in Our Promise of "Know
me, care for me, ease my way." Working at our family of
organizations means that regardless of your role, we'll walk
alongside you in your career, supporting you so you can support
others. We provide best-in-class benefits and we foster an
inclusive workplace where diversity is valued, and everyone is
essential, heard and respected. Together, our 120,000 caregivers
(all employees) serve in over 50 hospitals, over 1,000 clinics and
a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people,
advancing best practices and continuing our more than 100-year
tradition of serving the poor and vulnerable. The amounts listed
are the base pay range; additional compensation may be available
for this role, such as shift differentials, standby/on-call,
overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a
retirement 401(k) Savings Plan with employer matching, health care
benefits (medical, dental, vision), life insurance, disability
insurance, time off benefits (paid parental leave, vacations,
holidays, health issues), voluntary benefits, well-being resources
and much more. Learn more at providence.jobs/benefits. About the
Team Providence Shared Services is a service line within Providence
that provides a variety of functional and system support services
for our family of organizations across Alaska, California, Montana,
New Mexico, Oregon, Texas and Washington. We are focused on
supporting our Mission by delivering a robust foundation of
services and sharing of specialized expertise. Providence is proud
to be an Equal Opportunity Employer. We are committed to the
principle that every workforce member has the right to work in
surroundings that are free from all forms of unlawful
discrimination and harassment on the basis of race, color, gender,
disability, veteran, military status, religion, age, creed,
national origin, sexual identity or expression, sexual orientation,
marital status, genetic information, or any other basis prohibited
by local, state, or federal law. We believe diversity makes us
stronger, so we are dedicated to shaping an inclusive workforce,
learning from each other, and creating equal opportunities for
advancement. Requsition ID: 320498 Company: Providence Jobs Job
Category: Caregiver Health & Wellness Job Function: Human Resources
Job Schedule: Per-Diem Job Shift: Variable Career Track: Nursing
Department: 4002 SS HR CG HEALTH SRVC Address: TX Lubbock 3615 19th
St Work Location: Covenant Medical Center Workplace Type: On-site
Pay Range: $30.66 - $48.54 The amounts listed are the base pay
range; additional compensation may be available for this role, such
as shift differentials, standby/on-call, overtime, premiums, extra
shift incentives, or bonus opportunities.PandoLogic.
Category:Healthcare, Keywords:Call Center Nurse, Location:Lubbock,
TX-79411
Keywords: Providence, Lubbock , Employee (Caregiver) Health Call Center RN *On Site, On Call, Variable Shift*, Other , Lubbock, Texas
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