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Room Attendant

Company: Hampton Inn & Suites - Lubbock SW
Location: Lubbock
Posted on: November 26, 2022

Job Description:

*General Description: * The Housekeeper is responsible for the cleanliness, arrangement and supply of guest rooms in assigned section.

*Basic Criteria: * Must be very neat and well organized and have ability to bend, stoop and lift. Must be reliable and willing to work weekends and holidays. Must have high personal standard of cleanliness and sanitation.

*Weight Requirements: * 40-60 pounds for push/pull and lifting.

* Proven working experience in relevant field
* Ability to work independently and remain motivated
* Helpful with customer service orientation
* Prioritization and time management skills
* Professionalism along with speed and attention to detail


*1. *Provide the highest quality of service to the guest at all times, including room cleanliness and attention to guests' needs.

_a._ Room presentation

_b._ Everything straight and in its particular order

_c._ Bathroom sparking clean

_d._ All amenities present

*2.* Perform daily and general cleaning duties according to established procedures.

*3.* Keep utility and linen storage rooms in a clean and orderly condition at all times.

_a._ Laundry to be sorted

_b._ Maintain vacuum cleaners

_c._ Carts stocked before leaving for the day

_d._ Lost and found items to be turned into Front Desk daily

_e._ Sign keys in/out when receiving list of rooms for the day

*4.* May deliver baby cribs and rollaway.

*5.* Rooms are to be cleaned in a timely manner.

*6.* Check fixtures televisions and radios. Set heating/cooling equipment on proper settings.

*7.* Have a thorough knowledge of all emergency procedures and how to follow the steps.

*8.* Attend mandatory staff meetings with Executive Housekeeper and Manager.

*9.* Attend ongoing seminars to perfect housekeeping techniques and procedures to enhance speed and accuracy.

*10.* Inspect rooms for maintenance needs and report on maintenance repair log and communicate with executive housekeeper.

*11.* Being part of team to maintain high guest service scores.

*12.* Perform all other duties as requested by Supervisor or Manager


Job Types: Full-time, Part-time

Pay: From $13.00 per hour

* 401(k)
* 401(k) matching
* Employee discount
* Paid time off
* Referral program
* Day shift
* Holidays
* Monday to Friday
* Weekend availability
* Weekends only
Supplemental pay types:
* Bonus pay
* Tips

* High school or equivalent (Preferred)

Work Location: One location%58047475%

Keywords: Hampton Inn & Suites - Lubbock SW, Lubbock , Room Attendant, Other , Lubbock, Texas

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