DISPATCH - NIGHT DISPATCHER
Company: Western Dairy Transport
Posted on: November 25, 2022
Dispatch - Night DispatcherDriver Supervisor12 hour shifts, 4:00
pm to 4:00 amThis is a supervisory position that involves process
and traffic management of Western Dairy Transport loads in the
operations area. This position has process ownership with internal
and external customers that include customer billing, internal and
external customer communications, driver settlements, TMW entry and
audit functions.This position reports to both WDT Central Control
and local Operations Management. The ideal individual for this
position is well-organized, astute to detail and communicates well
with drivers, management and customers.Essential Functions:
- Communicates, organizes, assembles and distributes loads and
manifests to OTR drivers for loads assigned out of area. Ensures
seals, quality and correct documents are provided prior to
shipment. Ensures all drivers have samples when applicable with ice
- Correctly, accurately and timely enters load information into
TMW and sends trips to drivers over PeopleNet.
- Ensures customer destination assignments are met, communicates
- Assembles, produces and correctly communicates daily shuttle
- Audits prior day loads, compares to load assignments, and
communicates deviations, internally and externally.
- Ensures daily load plan and assignments are being followed by
farm route drivers.
- Ensures shuttle drivers are following load assignments to local
- Communicates load ETA to Central Control.
- Repairs error listings in TMW for billing and pay roll.
Communicates and records communication of corrections to respective
- Operates day and weekend front call center: ANSWERS PHONE IN
- Reports producer and customer call in s promptly to Operations
- Prepares samples for shipment, ensures shipment, and cleans
- Good oral and written communication skills
- The ability to independently make accurate decisions and
- HS Diploma or equivalent***Salary commensurate with experience
and weekend availability***Click to Apply Now! Associated topics:
call, call center, command center, communication, communication
specialist, dispatcher, fire, hospital, phone,
Keywords: Western Dairy Transport, Lubbock , DISPATCH - NIGHT DISPATCHER, Other , Tatum, Texas
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