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Program Specialist IV

Company: Texas Health & Human Services Commission
Location: Plainview
Posted on: November 22, 2022

Job Description:

Program Specialist IV

If you are looking for a place to work where you can establish a career that is

filled with purpose, this is the job for you!

Long-term Care Surveyor (Long-term Care Regulation)

As part of a collaborative team of public servants, a surveyor protects

individuals' health and safety by conducting on-site residential surveys,

monitoring, and investigations of Medicaid program providers to assess their

compliance with state and federal laws and rules. This position offers a

competitive starting salary; excellent state benefits, including health insurance

and retirement; and the opportunity to regularly travel to different program

providers within a region. In this front-line field position, a surveyor is mobile

and flexible and performs minimal work at an office, though the role does

require writing reports detailing any deficiencies/violations against a provider,

remedies to correct those deficiencies, and narrative to support regulatory

determinations. See below for additional professional requirements.

To watch a brief video showing the vital work long-term care surveyors do

every day, please click here:

v=OSfRR_lU23s=_blank> Link Title

The state of Texas offers many

hhs target=_blank> benefits to employees. HHSC is a qualifying

organization for the

loans/forgiveness-cancellation/public-service target=_blank> Federal Public

Service Loan Forgiveness Program, which forgives the remaining balance

on college student Direct Loans after making 120 qualifying monthly payments.

We also offer

BenefitsL target=_blank> excellent health benefits, a lifetime monthly

href=https://ers.texas.gov/Benefits-at-a-Glance/Retirement

target=_blank> retirement annuityas well as

href=https://ers.texas.gov/Active-Employees/Retirement/Texa$aver-

401(k)-457-Program target=_blank> 401(k) and 457 Programs under the

Employees Retirement System of Texas

Essential Job Functions:

Under the direction of a program manager, a surveyor conducts on-site inspections, complaint and incident investigations, and comprehensive surveys to determine provider compliance with federal and state health and safety regulations. Conducts exit conferences with provider staff regarding findings and can assist in developing a plan to correct deficiencies. Completes inspection or survey reports detailing deficiencies, recommended remedies, and narrative to support regulatory findings.65-70%

Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, or resolve issues or complaints regarding services provided in the Home and Community-based Services and Texas Home Living Medicaid waiver programs, both of which serve individuals with intellectual and developmental disabilities and must receive specialized services that meet their needs. 10-15%

Re-visits residential sites and provider locations to verify correction of previously cited regulatory violations. Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, reports. 15%

Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. 5%

Knowledge Skills Abilities:

Knowledge of program regulations and procedures, survey techniques, and principles.

Skill in operating personal computers and software

Ability to establish and maintain effective working relationships with team members and others, as well as to work independently.

Ability to communicate orally and in writing.

Ability to use the computer for writing reports.

Knowledge of acceptable professional standards of care.

Ability to interpret complex regulatory policies, procedures, and regulations.

Ability to exercise professional judgment and reach sound decisions in sometimes stressful situations.

Registration or Licensure Requirements:

Applicant may be a Qualified Intellectual Disability Professional (QIDP), licensed nurse (LVN or RN), or social worker. Initial Selection Criteria:

Bachelor's degree or higher

Experience in conducting investigations related to quality outcomes.

* Experience in the Regulatory Services Division, preferred.
* Experience in conducting investigations.

Additional Information:

Flexibility in work hours required for this position. Job requires 80% travel, with most travel during the day. However, some overnight and weekend travel required, as well as occasional on-call duties for emergencies or high-priority situations with program providers. Must have reliable transportation.

Note: This position is able to work a compressed workweek with options Monday-Thursday, Tuesday-Friday, and Friday-Monday, 10-hour days.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

All applicants must pass a fingerprint criminal background check.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form.

MOS Code:

Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Keywords: Texas Health & Human Services Commission, Lubbock , Program Specialist IV, Other , Plainview, Texas

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