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MGR Funeral Home

Company: Service Corporation International
Location: Lubbock
Posted on: September 23, 2022

Job Description:

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.


Financial Management

  • Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
  • Accountable for monitoring and achieving annual financial goals
  • Approve expenditures and invoices including overtime

    • Manage the daily activities ensuring on-time services
    • Assure the location's operating practices comply with applicable federal and state regulations and Company policies
    • Establish location goals and priorities
    • Effectively present and communicate Company and Market strategies, values, and goals to staff
    • Manage frontline supervisor's responsibilities, expectations, and accountabilities
    • Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
    • Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
    • Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

      People Development
      • Develop a strong, trusting, and reliable team
      • Understand team members' career aspirations and provide assignments to develop skills and or close gaps
      • Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
      • Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
      • Collaborate with Human Resources and Market Leadership for recruiting and retention

        • Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
        • Develop and or implement plans to improve customer satisfaction index and on-line community reviews


          • High school diploma or equivalent
          • Technical diploma in Funeral Services or Mortuary Science preferred
          • Bachelor's degree in Mortuary Science or other degree as required by state/province law and as prescribed by each state board

            • Funeral Director license as required by state/province law and as prescribed by each state board

              • Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
              • Minimum (2) years of experience managing people or projects
              • Budgeting and expense control experience strongly preferred

                Knowledge, Skills and Abilities
                • Ability to work evenings and weekends
                • Financial and business acumen
                • Proficient in MS Office suite
                • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
                • Excellent customer service skills

                  Postal Code: 79407

                  Category (Portal Searching): Operations

                  Job Location: US-TX - Lubbock

Keywords: Service Corporation International, Lubbock , MGR Funeral Home, Other , Lubbock, Texas

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