Patient Access Representative - Ortho - *Sign-On Bonus $1,000*
Company: Providence Health & Services
Location: Lubbock
Posted on: August 5, 2022
Job Description:
Covenant Health is seeking a Full-time, Day Shift Associate
Patient Access Representative with the Ortho Dept at Covenant
Medical Group. Apply Today! Applicants that meet qualifications
will receive a text with some additional questions from our Modern
Hire system. Sign-on Bonus for eligible external candidates who
meet all conditions for payment - this is in addition to the
fantastic benefits and compensation package offered by Providence
that begin on your first day of employment. Job Summary: Under the
direction of the PAS manager, the Associate Patient Access
Representative is responsible for assisting patients during the
on-site registration and arrival process for scheduled and
unscheduled visits as well as collecting accurate demographic
information, insurance information, and collecting patient
liability (if known) at the time of service. This individual is
also responsible for financial clearance functions on assigned
scheduled accounts during registration. In addition, this
individual is responsible for miscellaneous client service
activities including valuables collection and providing basic
customer service. The Associate Patient Access Representative
greets and serves patients in a professional, friendly, and
respectful manner to promote positive encounters. Essential
Functions:
- Verify patient demographics and activate patients in the system
of record upon arrival on the date of service, if the patient has
been pre-registered.
- Verify patient insurance by confirming and document insurance
eligibility of patient coverage benefits, including coverage
limits, number of days, patient responsibility, effective dates,
and follow-up with patient and/or referring physician office in the
event of failed eligibility. Referrals to Financial Counselor, when
appropriate.
- Contacts patient's family or physician office to obtain missing
insurance information and authorizations.
- Ensure required/applicable forms and documents are presented
and explained during time of registration (e.g., Patient Rights and
Responsibilities, Advance Directives, Important Patient
Information, etc.).
- Obtain all necessary patient signatures at time of
arrival.
- Perform collections and cashiering functions when
appropriate.
- Understands ministry's policies on discounts, patient payments
plans and global services.
- Ensure financially cleared patients go directly to the area of
service in order to receive treatment; refer patients to Financial
Counseling when appropriate.
- Coordinate with bed placement and ensure appropriate patient
type and status changes are performed in a timely manner.
- Assist patients and customers in navigating throughout the
hospital facility. Preferred Position Qualifications: Experience:
- 2 years Registration experience.
- Experience with Meditech system. Our best-in-class benefits
(https://covenanthealth.jobs/employee-benefits/) are uniquely
designed to support you and your family in staying well, growing
professionally and achieving financial security. We take care of
you, so you can focus on delivering our mission
(https://www.covenanthealth.org/about-us/mission-vision-and-values/)
of caring for everyone, especially the most vulnerable in our
communities. Covenant Health is celebrating over 100 years of
serving Lubbock and our South Plains region. As the oldest and
largest health system in Lubbock and the region, we currently
employ over 5,200 people with a medical staff of over 600
physicians. For over 100 years, Covenant has been driven by a
mission of providing a Christian ministry of healing and caring for
the whole person - mind, body and spirit. Our vision and
differentiator is we are the only faith-based, integrated health
network in the West Texas/eastern New Mexico region dedicated to a
Christian ministry of healing. As an expression of our mission, we
believe we hold an important Covenant with our patients and try and
treat every interaction as Sacred Encounters. Our ministry includes
six hospitals with over 1,100 licensed beds: Covenant Medical
Center - CMC Covenant Children's Covenant Specialty Covenant
Plainview - PLV Covenant Levelland - LVL Trustpoint (joint venture:
Rehab Hospital of Lubbock) Covenant Medical Group (CMG) Covenant
Health Partners Hospice of Lubbock Covenant Health's total service
area includes 25 counties that covers most of West Texas and
eastern New Mexico. The service area covers approximately 750,000
people and approximately 35,000 square miles. Covenant provides
equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
sex, national origin, age, disability or genetics. In addition to
federal law requirements, Covenant complies with applicable state
and local laws governing nondiscrimination in employment in every
location in which the company has facilities. This policy applies
to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation and training. Positions
specified as "on call, per diem" refers to employment consisting of
shifts scheduled on as "as needed basis" to fill in for staff
vacancies. Company: Covenant Health Category: Patient Access Req
ID: R362979
Keywords: Providence Health & Services, Lubbock , Patient Access Representative - Ortho - *Sign-On Bonus $1,000*, Other , Lubbock, Texas
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