Full-Time WIC Special Ops Clerk
Company: South Plains Community Action Association
Location: Lubbock
Posted on: May 14, 2022
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Job Description:
SPCAA WIC Program is now accepting applications for a full-time
WIC Special Ops Clerk.Applicant will provide high-level of customer
service. Demonstrating ability to have respectful and effective,
communication and relationships with clients, community resources
and co-workers to ensure seamless assistance to children and
families on the WIC Program. This involves using proper telephone
etiquette with a multi-cultural population. Receive and process
telephone calls requesting WIC services and information following
program's policies and procedures. Screen calls, collect data and
prepare records, determination of most effective method of
servicing requests and call priority. Provide appropriate
information such as location of clinics, appointment verification,
scheduling, and rescheduling of appointments utilizing agency
computer database. Knowledge of personal and/or network computers,
office, word processing, email and database software applications
and the operation of routine office equipment including, but not
limited to, multi-line telephones, fax machines, copiers,
calculators and filing systems. Ability to type at the rate of 35
wpm. Possess good written and oral business communication skills.
Bilingual in Spanish preferable. Includes some Saturday & Sunday
work. Clinic hours will vary due to Qualtrics demands. Must be able
to work both remotely and in-office as scheduled. Must possess
valid Texas Driver's License, be insurable. Basic math and computer
skills required. High school diploma/GED required. Post high school
clerical training desiredSPCAA is an EOE.
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Keywords: South Plains Community Action Association, Lubbock , Full-Time WIC Special Ops Clerk, Other , Lubbock, Texas
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