Customer Support Representative - Monday thru Friday

Company: VXI Global Solutions
Location: Lubbock
Posted on: May 13, 2022

Job Description:

Exciting News! For a limited time, VXI Lubbock is offering a $1000 Sign On Bonus! (Details: $500 after completing our comprehensive training/nesting program and $500 after 30 days in production.) Are you tired of applying to hundreds of jobs a day hoping to get a call back? Stop! At VXI, we welcome you to walk-in anytime from 9am - 4pm Mon - Fri to speak with our AWESOME Recruiters in person! If you meet the minimum qualifications listed below, no need to wait for a call from us. Just come in and we will get you through the process! You could leave with a job the same day so come dressed to impress, resume in hand and ready to interview! Social distancing measures are in place for your safety. Address: 2002 W. Loop 289, Suite 101 Lubbock, Texas 79407 M-F 9am - 4pm About the Position: **This role is 100% onsite. You will be working onsite in our fun, energetic, motivating, colorful call center with other rock stars cheering you on to success!** Inbound Customer Service position providing product and service information to customers, resolving customer issues using a consultative approach and proactively suggesting additional products or services for additional incentive opportunities. What qualities must you possess? Glad you asked!

• Rock Star level customer service skills
• Are you patient? Empathetic? Passionately Communicative? These are a MUST!
• Were you born with natural problem-solving and troubleshooting skills? Does everyone come to you for solutions? If so, you're got what we need!
• Natural Rapport Builder
• Can you overcome objections to meet assigned metrics?
• Can you hang til 10pm or later? COMPLETE flexibility is needed anywhere between 6am-10pm, including weekends and occasional holidays
• Do you have at least 1 year customer service experience in 1 job? We will invest in your success and teach you all you need to know and need candidates that have the tenure and staying power.
• Must have a HS Diploma or GED and able to pass a background screening
• Put those texting fingers away and brush up on your typing! We need you to be at 25 WPM for this role. You will take a few short assessments that you must pass prior to interviewing. What's it like to work at VXI?
  • Competitive salary - $18.00 STARTING PAY!
  • Paid training
  • 401K plan
  • Health Insurance (Medical, Dental, Vision & Life)
  • Cell phone benefits for employees - $25/month per line for unlimited phone, text and data.
  • Referral for Life Program ---- Residual bonus every pay period for you and your referral
  • Fun Work environment that includes luncheon, contest, gift cards, and other prizes as incentives
  • Abundant Advancement Opportunities
  • Equal Opportunity Employer Are you ready to join our winning team? If you meet the qualifications listed above, please JUST COME ON IN! Our Recruiters are onsite and waiting to greet you with snacks, excitement and fun!! Anytime Mon-Fri from 9am - 4pm at the address below: You do not need to wait for a phone call. We want to meet you! Join us! Address: 2002 W. Loop 289, Suite 101 Lubbock, Texas 79407 M-F 9am - 4pm REMINDER: **This role is 100% onsite. You will be working onsite in our fun, energetic, motivating, colorful call center with other rock stars cheering you on to success!**

Keywords: VXI Global Solutions, Lubbock , Customer Support Representative - Monday thru Friday, Other , Lubbock, Texas