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Patient Access Representative (Associate)

Company: Texas State Job Bank
Location: Lubbock
Posted on: June 12, 2021

Job Description:

This posting reflects multiple full-time positions that are available for 7a-3p shift.General Job / Performance InformationEducation and ExperienceHigh School Diploma1-2 years of college preferred.Minimum of 2 years customer serviceHealthcare experience preferred.Environmental / Working ConditionsThis position is subject to inside environmental conditions: protection from weather, but not necessarily to temperature changes.Interaction with Other Departments and Other RelationshipsFrequent interaction with Patient Accounting, Clinical Lab, Unit Management, Resource Assistance, Case Management, Patient Services, Nursing Management, Clinical Staff, Health Information Management, Physicians, EMS, Trauma Services, Information Systems, and Radiology. Must be able to communicate in a professional manner with other hospital departments, patients and family members.Job DescriptionIt is the goal of the Emergency Center Business Office to maintain accuracy in all areas of registration, obtain all vital information, to assure that the patient receives quality health care, and to assist the patient in their financial needsPhysical CapabilitiesOccasionally exerts up to 25 lbs of force and/or frequently exerts a small amount of force to lift, carry, push, pull and move objects. Work involves sitting most of the time, but may involve walking or standing for brief periods of time. Typing/keyboarding and some reaching in all directions.Skills and AbilitiesKnowledge of medical terminology.Excellent communication skills in spoken and written work, interpersonal, and conflict resolution.Ability to work in a fast-paced environment with frequent interruption.Must be able to multi-tasked.Computer skills (Personal Computer and Mainframe)UMC Health Systemiprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis ofirace, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Texas State Job Bank, Lubbock , Patient Access Representative (Associate), Other , Lubbock, Texas

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