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Collection Specialist

Company: Carpet Tech
Location: Lubbock
Posted on: June 13, 2021

Job Description:

Job DetailsLevelEntryJob LocationCorporate:Carpet Tech - Lubbock, TXRemote TypeN/APosition TypeFull TimeEducation LevelHigh SchoolSalary RangeUndisclosedTravel PercentageNoneJob ShiftDayJob CategoryFinanceDescriptionEntry Level Collection Specialist needed to join the Carpet Tech team. The ideal candidate should be a positive, self-motivated, responsible individual who exhibits professionalism and trustworthiness. Should have great customer service, communication, and negotiation skills. Ability to work independently and respond to hit assigned performance metrics.This is a full-time, Monday to Friday, entry-level position at our corporate offices in Lubbock, TX. Works in conjunction with lead collection specialist; reporting to the accounting director. Hourly base salary with bonus incentives and available company benefits.Duties and Responsibilities:Continuously monitor and collect outstanding accounts receivables using QuickBooks and other systems.Prepare and send periodic statements, email invoices or other communications to customers regarding their outstanding itiate phone calls with customers to collect outstanding balances.Process payments, refunds, and update account status.Research billing issues and work with departments to resolve issues. Tactfully work with customers to provide great customer service while safeguarding the interest of the company. Other duties and responsibilities as assigned in support of the accounting, finance, and business operations areas of Carpet Tech and their associated business segments.Qualifications & ExperiencePrior experience or knowledge related to collections, accounts receivables, managing revenue cycle functions, or similar role(s).Knowledgeable with QuickBooks, MS Excel, and/or related sales tracking, project management, and scheduling systems.Excellent communication, customer service, and critical thinking skillsReliable transportation and ability to be on duty at assigned times.Track record of exceeding established performance metrics and goals in a fast-paced, stressful environment.

Keywords: Carpet Tech, Lubbock , Collection Specialist, Other , Lubbock, Texas

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