Do you love helping others? Are you a problem-solver who likes
to find creative solutions to help others? Do you want to take that
creativity and work for a World-Class organization?
Then apply today to our Customer Service Team at Ashley
Furniture - the number one retailer of furniture and bedding in the
There is only one boss: The Customer. Our Customer Service team
promotes a positive, customer-centric environment by providing
practical and impactful service to achieve consumer, business and
Customer Service Data Analyst
What Will You Do?
You will be responsible for assisting the team in the continuous
management of all relevant analytics.You will collect and analyze
the data to measure the impact of initiatives to support strategic
business decision making.You are responsible for working with
developers to provide the department with relevant, intuitive,
insight-driven information that is directly actionable.You will
become closely integrated with business and build a strong
relationship with business leaders.This position will work with
cross-functional teams to design and implement actionable reports
and dashboards, assisting in designing the broader information
landscape available to the business. You will be accountable for
providing quantitative analysis in key areas to support continuous
growth and improvement.This position is also accountable for
transforming key performance data into actionable insights and
directed work and for ensuring the optimal use of the business
intelligence tools in support of the business.
What Do You Need?
* Bachelor Degree in Applied Statistics, Analytics or related
field * 1 year hands on experience performing data visualization,
analytics, and associated tools * Advanced computer skills with
Power BI, Excel with ability to create pivots and macros *
Proficient in SQL * Excellent oral and written communication skills
* Strong attention to detail * Manage multiple tasks and priorities
Who Are We?
* We offer competitive pay and excellent benefits! * We are a
multi-billion dollar company and the largest manufacturer of
furniture in the world, and offer one of the industry's broadest
product assortments at over 20,000 storefronts in 123 countries. *
Growth-Focused is one of our core values, and we are dedicated to
helping you grow with us through training, mentoring, and coaching
as well as investing in the latest design tools, production
equipment and new technologies. * Environmental efforts are a
priority as we continually seek to recycle, reuse and replenish
every day. * Millions of dollars are contributed annually to local
and national charities as we seek to improve the lives of people
around the world.