Inside Medial Sales Rep (Plano, Texas)

Company: Inogen
Location: Lubbock
Posted on: June 11, 2021

Job Description:

ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider.Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.Job Summary:The Customer Development Representative - DTP, provides inside sales of Inogen products to oxygen patients through outgoing and incoming phone and email contact. Generates new business from incoming multi-media lead sources. This position fields technical product questions and assures that customer's needs are expeditiously addressed. This position operates in collaboration with other Customer Development Representatives to achieve corporate sales objectives. The Customer Development Representative - DTP, works to increase marketplace adoption of Inogen products, while exceeding customer expectations and providing a consistently high level of service.This job is located in Plano, Texas - Relocation Assistance providedResponsibilities (Specific tasks, duties, essential functions of the job)* Receive, track and telemarket patient leads generated by television, print and internet channels.* Make outgoing sales calls. Transition leads through first point of contact to ultimate sale of Inogen products. Create strategic call plans to support sales activities.* Answer incoming customer calls, emails and requests for information.* Collaborate with Inogen personnel to transition secondary leads to DME provider partners* Meet or exceed call volume quotas and sales targets* Promote Inogen within the clinical and patient communities* Perform CRM data population of customer contacts, leads, tasks and call information* Track performance metrics and generate sales reports, as requested* Enter sales orders, process credit card payments and facilitate execution of leasing docs and pricing approvals as needed* Log and document customer suggestions for product improvements. Record resolutions in CRM and build out knowledge base for future reference* Contribute to continuous improvement of service to customers* Assist in execution of customer and/or product surveys to improve service and products delivered to market* Maintain regular and punctual attendance.* Comply with all company policies and procedures.* Assist with any other duties as assigned.Knowledge, Skills, and Abilities* Must have strong work ethic.* Excellent oral and written communication skills required.* Attention to detail is required.* Solutions-oriented problem solver.* Impeccable phone etiquette* Must have proven track record of successful team participation as well as ability to work independently and self-start* Must self-motivate and deliver results with limited oversight* Must be motivated to achieve results based upon earnings opportunityQualifications (Experience and Education)* Associate degree in Business, English, Communications, or related field of study, preferred.* 1-3 years sales/customer service experience, required.* Intermediate knowledge/proficiency in Microsoft Office, required.* A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.We thank all applicants in advance for their interest in the position. However, only those selected for an interview will be contacted.Inogen is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legallyprotected characteristics. The EEO is the Law poster and its supplement are available here: pay transparency policy is available here: is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to or call (972) ###-#### and let us know the nature of your request and your contact information.Other details* Job Family Customer Development Representative - DTP* Job Function Individual Contributor* Pay Type HourlyApply Now* Lubbock, TX, USA Associated topics: dealer, disney, inside sales, insurance, outbound, phone, sales representative, telemarketer, telesales, vacation

Keywords: Inogen, Lubbock , Inside Medial Sales Rep (Plano, Texas), Other , Lubbock, Texas