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Senior Network Engineer (Full Time) - Plano or Lubbock

Company: Prosperity Bank
Location: Lubbock
Posted on: June 10, 2021

Job Description:

How to apply: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers and to find more job opportunities with our company.

  • A pre-employment credit check will be run on all qualified applicants.

POSITION PURPOSE

This position is for a senior level candidate and will be responsible to provide network architecture design and system operational support for network devices on a large operational system and for potential future connectivity to other systems. Establish requirements, develop and evaluate technical solutions and architecture designs, perform solution analysis, design enterprise migration and implementation plan for data centers, remote access connections, cross-domain solutions, network ports, protocols, and services configurations, and meet the network requirements. Provide Tier 3 network support and maintain responsibility for analyzing and developing solutions for networking issues, by monitoring all operational communications systems and circuits, directing troubleshooting, and restoring all actions for unscheduled outages. Work as part of cross functional teams implementing engineering changes to the system, liaise with system administrators to provide solutions to operational problems, and provide installation and configuration support for new capabilities. Analyze network activity and performance to identify potential network issues or inefficiencies and develop and implement corrective actions, as required to meet and maintain accreditation requirements and test objectives, along with meeting system requirements for availability and functionality.

Responsibilities

  • Knowledge of high performance data center solutions, network infrastructure LAN/WAN, network security and enterprise wireless infrastructure
  • Analyze business needs and designs, install and support network infrastructure services which includes:
  • Deriving and evaluating network/service architecture alternatives
  • Designing new services, infrastructure segments or other network solutions
  • Creating design diagrams and design documentation
  • Implementing services, infrastructure enhancements and changes
  • Auditing the network for infrastructure issues or opportunities for enhancement

  • Provide operational support revolving around Check Point firewalls. (Security/Threat Prevention Policies, IPSec Site-to-Site VPN Tunneling, Remote Access VPN)
  • Manage all network switching, routing (LAN/WAN), wireless and VoIP CISCO and Shortel environments
  • Ensure uninterrupted access to all unified communications and telephony systems
  • Identify and root cause network infrastructure issues and identify appropriate problem resolutions
  • Perform complex problem isolation within the Telecommunications and Network infrastructures
  • Performing operations troubleshooting and support of network voice and data devices and circuits.
  • Provides guidance during responses to emergency work requests; troubleshoots network failures and errors; and diagnoses, isolates, and resolves routine to moderately/highly complex network related problems ensuring timely results and minimal disruption of operations and reports findings to the Technical Director
  • Maintains records of work completed and in-progress; and updates network documentation to record installations, upgrades, configurations, etc.
  • Provides senior level Tier 3 telecom network services for complex issues elevated from the helpdesk. Identifies failing components. (Currently supporting nearly all levels of telecom support.)
  • Contributes to development of enhancing system defensive capabilities
  • Identify and plan preventive maintenance, software/hardware upgrades, patch management, and firmware upgrades
  • Maintaining and optimizing network services management facilities in a complex communications environment requiring interoperability, reliability and security.
  • Directing disaster recovery engineering, testing and implementation plans and technologies
  • Coordination, planning and communication of IT projects as well as documentation of any changes to the server systems
  • Design, develop, and implement Disaster Recovery and Business Continuity process, procedures, and infrastructure as well as actively participate in Disaster Recovery exercises
  • Work closely and support the Senior Network Analyst and the Application's team to better support server hardware, software and applications
  • Maintain and support security policy and procedures
  • Be on call to support the infrastructure as needed
  • Manage vendors for outsourced services and projects
  • Working with both end users and all members of the IT staff
  • Support cross training inside the IT Department so that member can learn from one and another as well as benefit the support team as a whole.

____

QUALIFICATIONS

EDUCATION/CERTIFICATION: Bachelor's degree in Computer Science, Information Systems or equivalent, CCNP, CCDP Certification (Cisco Certified Design Professional), CCVP, Strong experience with Orion Solar Winds NPM (Network Performance Monitor) tool or equivalent

KNOWLEDGE/EXPERIENCE: Advanced knowledge of CME, CUE, Call Manager 6.x (or higher), Cisco Unity Connection

5+ years of experience with VoIP and VTC systems, including Cisco CUCM, TMS, MCU, VCS, and endpoints

7+ years of overall experience as a Cisco Network Engineer with mastered knowledge of Routing, Layer 2 and Layer 3 switching

Strong knowledge of Cisco equipment including 2800 ISR, Cisco 877, Cisco ASA, Cisco 4400 Wireless Controllers

Strong knowledge of communication technologies such as: TCP/IP, Ethernet, VLANs, QoS, VoIP, Frame Relay, MPLS, WiFi and VPN.

Strong Knowledge in IP Routing Protocols (OSPF, EIGRP, BGP)

Recent experience with SIP Trunking

Understanding of advanced routing and switching, including Cisco VSS

Experience interfacing with Cisco's team working through issues and staying current on updates and changes to tools and products

Cisco Firewalls security modules and Cisco ASA Platform experience is strongly preferred

Cisco Wireless experience is strongly preferred

Experience with video conferencing software a plus

CISSP Certification

IT Banking Experience

Experience with BMC TueSight family products

SKILLS/ABILITIES: Excellent written and oral English communication and presentation skills

Experience successfully supporting and managing an enterprise network

Ability to oversee the development and execution of detailed project plans

Experience in change control methodology with an ability to provide clear technical documentation supporting change

Willingness to work beyond core business hours, if necessary to minimize business interruption during planned or unplanned security system modifications.

Project Management

Possess strong analytical and troubleshooting skills.

Monday - Friday: 9 AM - 6 PM

Keywords: Prosperity Bank, Lubbock , Senior Network Engineer (Full Time) - Plano or Lubbock, Other , Lubbock, Texas

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