Work from Home - Customer Service Associate
Company: S&P Data LLC
Posted on: June 10, 2021
Work from Home Customer ServiceReady to kick-start you career?
You've come to the right place!Have a passion for helping others?
Enjoy solving problems? Pride yourself on your customer service?
Then this is the career path for you! You won't need to make a
high-pressure sales pitch either, no high-pressure sales
involved!How to Apply:Click on "apply now"When you apply, you will
get a text message to complete a quick questionnaire. This must be
completed in order to be considered!What WE offer YOU. Our
Associates make $12.00/hour PLUS uncapped bonuses and incentives.
Average over $14.00/hour after bonus! OPPORTUNITY to earn
additional Incentives/Prizes FUN OFFICE CULTURE (Pot Lucks/
Raffles/ S&P Talent Shows- just to name a few) We have GREAT
BENEFITS: HEALTH + DENTAL + VISION (We've got you covered!) There
is plenty of room for GROWTH. We only promote from within! 90% of
Management are internal hires! We will give you fully PAID
TRAINING- Classroom style/engaging environment with great
support.Your Typical Day at Work:As an Inbound Customer Care
Representative, you will be answering customer calls, and working
with customers to ensure the best experience possible! In addition,
you will also make sure that the customers are getting the best
value for all their products and services.Strive to understand
customer's situation and recognize the customer's needsMaintain a
high level of competition and product knowledgeProvide quality
service that will exceed customer expectationsMaintain a high level
of confidentialityAccurately document customer interactions within
the appropriate systemsApply techniques offered in training and
ongoing coaching for continuous improvement towards performance
targets.You Own This If:Experience in technical or a call center
environment (nice to have, but not required)Excellent listening,
verbal, and written communication skillsFlexibility to work varying
shifts or additional hours as required by business needsSolid
computer skills and an aptitude for learning new softwareImportant
Details:Work week of 40-44 hoursShift timings are between 5 AM and
11:30 PM Monday to Sunday.Must have a PC/LAPTOP, HIGH-SPEED
INTERNET WITH MODEM AND ETHERNET CONNECTION, AND A QUIET PLACE TO
WORK!Flexibility to work at both home and physical location.
**Please note: S&P does not use telegram as a tool to conduct
interviews, additionally we do not ask for sensitive information
using a texting tool. Our interviews are conducted using zoom or in
Keywords: S&P Data LLC, Lubbock , Work from Home - Customer Service Associate, Other , Lubbock, Texas
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