Investigator IV

Company: Texas State Job Bank
Location: LUBBOCK
Posted on: May 3, 2021

Job Description:

Job/Position DescriptionInvestigator IVA Provider Investigator investigates reports of abuse, neglect, and exploitation ofadults and children with mental illness or intellectual, developmental, and physicaldisabilities. Investigations occur in a variety of settings such as facilities, grouphomes, and private residences. Investigations are completed in accordance withTexas Administrative Code and Provider Investigations policy.Essential Job Functionsand#149;Conducts interviews concerning the allegation of abuse, neglect, or exploitation.and#149;Collects evidence pertinent to the investigation.and#149;Uses critical thinking and sound judgement to analyze evidence related to the allegation.and#149;Writes reports summarizing the facts obtained during the investigations as towhether abuse, neglect, or exploitation occurred.and#149;Communicates professionally and appropriately, via all communicationmediums.and#149;Promotes and demonstrates appropriate respect for cultural diversity.and#149;Behaves ethically and adheres to HHSC Standards of Conduct.and#149;Participates in case conferences and meetings with supervisors and peersregarding case progress and disposition.and#149;Participates in continuous training.and#149;Attends work regularly in accordance with agency leave policy.and#149;Works occasionally outside of traditional working hours (8 am and#150; 5 pm), which may include evening hours, weekends, and holidays, as required for case relatedand#149;functions and/or as required by management.and#149;Travels using personal vehicle. Travel reimbursement provided.and#149;Performs other duties as assigned and required to maintain unit operations.Registrations, Licensure Requirements or CertificationsValid driverand#146;s licenseKnowledge Skills Abilitiesand#149;Knowledge of Provider Investigations agency policies, procedures, and standards.and#149;Knowledge of Texas laws relating to Provider Investigations and protectiveservices.and#149;Knowledge of the population Provider Investigations serves including adultsand children with mental health issues, and intellectual, developmental, andphysical disabilities.and#149;Knowledge of crisis intervention techniques and skills.and#149;Knowledge of differing cultures/ethnic groups and values.and#149;Skill in establishing and maintaining effective working relationships.and#149;Skill in effective verbal and written communication.and#149;Ability to work in a potentially emotion-filled environment.and#149;Ability to operate a computer, tablet, or laptop device, smart phone, andvarious software packages, including Microsoft Office.and#149;Ability to operate standard office equipment including fax and copymachines.Ability to conduct interviews in a variety of locations, including privateresidences, day habilitation facilities, group homes, and state operated facilities.and#149;Ability to work in environments where violent and dangerous individuals maybe itial Screening CriteriaWillingness to travel.Willingness to work outside of normal working hours (8 am and#150; 5 pm).Graduation from an accredited four-year college or university.Additional InformationRequisition # 473235This position may cross-train to other regulatory programsThis position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for this position must have a reliable motor vehicle, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of insurance and license.Newly-hired HHS employees in eligible positions will be assigned an HHS cellular phone and tablet. This position requires travel to hsc.state.tx.us/ENG/CareerPortal/job/_profile.cfm?szOrderID=473235 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.

Keywords: Texas State Job Bank, Lubbock , Investigator IV, Other , LUBBOCK, Texas