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Investigator IV

Company: Texas State Job Bank
Location: LUBBOCK
Posted on: May 3, 2021

Job Description:

Job/Position DescriptionInvestigator IVA Provider Investigator investigates reports of abuse, neglect, and exploitation ofadults and children with mental illness or intellectual, developmental, and physicaldisabilities. Investigations occur in a variety of settings such as facilities, grouphomes, and private residences. Investigations are completed in accordance withTexas Administrative Code and Provider Investigations policy.Essential Job Functionsand#149;Conducts interviews concerning the allegation of abuse, neglect, or exploitation.and#149;Collects evidence pertinent to the investigation.and#149;Uses critical thinking and sound judgement to analyze evidence related to the allegation.and#149;Writes reports summarizing the facts obtained during the investigations as towhether abuse, neglect, or exploitation occurred.and#149;Communicates professionally and appropriately, via all communicationmediums.and#149;Promotes and demonstrates appropriate respect for cultural diversity.and#149;Behaves ethically and adheres to HHSC Standards of Conduct.and#149;Participates in case conferences and meetings with supervisors and peersregarding case progress and disposition.and#149;Participates in continuous training.and#149;Attends work regularly in accordance with agency leave policy.and#149;Works occasionally outside of traditional working hours (8 am and#150; 5 pm), which may include evening hours, weekends, and holidays, as required for case relatedand#149;functions and/or as required by management.and#149;Travels using personal vehicle. Travel reimbursement provided.and#149;Performs other duties as assigned and required to maintain unit operations.Registrations, Licensure Requirements or CertificationsValid driverand#146;s licenseKnowledge Skills Abilitiesand#149;Knowledge of Provider Investigations agency policies, procedures, and standards.and#149;Knowledge of Texas laws relating to Provider Investigations and protectiveservices.and#149;Knowledge of the population Provider Investigations serves including adultsand children with mental health issues, and intellectual, developmental, andphysical disabilities.and#149;Knowledge of crisis intervention techniques and skills.and#149;Knowledge of differing cultures/ethnic groups and values.and#149;Skill in establishing and maintaining effective working relationships.and#149;Skill in effective verbal and written communication.and#149;Ability to work in a potentially emotion-filled environment.and#149;Ability to operate a computer, tablet, or laptop device, smart phone, andvarious software packages, including Microsoft Office.and#149;Ability to operate standard office equipment including fax and copymachines.Ability to conduct interviews in a variety of locations, including privateresidences, day habilitation facilities, group homes, and state operated facilities.and#149;Ability to work in environments where violent and dangerous individuals maybe itial Screening CriteriaWillingness to travel.Willingness to work outside of normal working hours (8 am and#150; 5 pm).Graduation from an accredited four-year college or university.Additional InformationRequisition # 473235This position may cross-train to other regulatory programsThis position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for this position must have a reliable motor vehicle, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of insurance and license.Newly-hired HHS employees in eligible positions will be assigned an HHS cellular phone and tablet. This position requires travel to Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.

Keywords: Texas State Job Bank, Lubbock , Investigator IV, Other , LUBBOCK, Texas

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