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Regional Operations Manager RN Home Health

Company: AccentCare
Location: Lubbock
Posted on: May 3, 2021

Job Description:

AccentCare is looking for passionate clinicians committed to delivering exceptional care in the home.

We are committed to quality patient outcomes-delivering evidence-based care in the home-and providing comprehensive training to further develop our staff along with continuing education and promotional opportunities.

Come join the AccentCare team and Make A Difference every day.

Position: Regional Operations Manager

Job Description/Requirements:

As a Regional Operations Manager, you will:

  • Coach and lead Executive Directors on day to day responsibilities using independent judgment and the best interest of employer while providing general direction and help to staff to resolve issues in order to increase STAR ratings and HHCAPS scores and improve retention.
  • Provide assistance in the review and analysis of financial, clinical, and operational performance indicators and works collaboratively with the ED on the development and implementation of action plans team in order to increase STAR ratings and HHCAPS scores and improve retention as well as to meet/exceed financial goals; provides feedback to the RDO and local management to improve office performance.
  • Improve agency market value through public relations activities by engaging the community at-large with public speaking and networking.
  • Ensure quality service at the agency level by taking part in monitoring and auditing activities and investigations; implement quality improvement processes as required by developing and implementing effective clinical and business management systems; manage audits of client charts, complete client satisfaction surveys, and oversee all service delivery within the region to improve customer service to ensure timely delivery and increase business footprint by conducting program audits as assigned.
  • Fill in as onsite manager at agencies as necessary.
  • Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
  • Maintain a commitment to the values and mission of Accent Care.
  • Perform other related duties as assigned.

Requirements of Qualified Candidates:

  • 3 - 5 years of home health experience
  • Associate's or vocational degree preferred
  • Bachelor's degree recommended
  • RN license in practicing state
  • Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations
  • Able to apply advanced skills that allow employee to adapt and meet some complex or non-routine situations
  • Strong project/process management skills
  • Intermediate ability to create documents, spreadsheet analysis models, and advanced graphics
  • Advanced written and verbal communication skills
  • Ability to work in a fast paced, multi-task environment with competing priorities
  • Excellent interpersonal/listening skills
  • Proficient in interacting with and creating a collaborative working environment amongst and stakeholders at all levels of the organization
  • Possess a responsible, detail-oriented, results-driven work ethic

Keywords: AccentCare, Lubbock , Regional Operations Manager RN Home Health, Other , Lubbock, Texas

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