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Sr Patient Services Specialist

Company: Texas Tech University Health Sciences Center
Location: Lubbock
Posted on: February 13, 2020

Job Description:

Extended Job Title Sr Patient Services Specialist Org Level 1 Texas Tech Univ Health Sciences Ctr Org Level 7 - Dermatology Dept Lbk Genl Position Description This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash. Requisition ID 20260BR Travel Required None Major/Essential Functions This position requires excellent patient services skills with a dedicated attention to detail. This position will have dedicated patient phone contact along with additional PSS tasks assigned. The ideal candidate will possess the ability to move quickly, efficiently, and accurately through the computer while maintaining rapport with patients. Excellent computer skills and typing proficiency are required, along with excellent organizational skills. Grant Funded? No Minimum Hire Rate 13.41 Pay Basis Hourly Work Location Lubbock Preferred Qualifications Experience in a fast paced clinic environment with a focus on detail. Spanish speaking is a plus. Campus HSC - Lubbock Department Dermatology Dept Lbk Genl Required Attachments Cover Letter, Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. Job Group Information and Records Clerks Occasional Duties This position will cross train with all other Patient Services positions within the clinic setting. Shift Day EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Required Qualifications High school diploma or equivalent. 3 years Customer Service, office or related experience, with 2 of those years in a healthcare setting preferred. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Skills/Requirements Job Reference #: Job Status: Full Time Date Posted: 2/4/2020 Pay Rate: Recruiter and Available Location Information 3601 4th Street, Lubbock, TX 79430

Keywords: Texas Tech University Health Sciences Center, Lubbock , Sr Patient Services Specialist, Other , Lubbock, Texas

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