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Technical Solutions Engineer

Company: VirtualVocations
Location: Lubbock
Posted on: September 15, 2023

Job Description:

A company is looking for a Technical Solutions Engineer with a background in SaaS customer support and a passion for modern API technology.
Key Responsibilities:

Become well-versed in Apollo OSS and SaaS products to answer customer inquiries
Respond to and resolve customer support tickets efficiently while maintaining positive customer satisfaction ratings
Collaborate with engineering and product teams to quickly resolve reported bugs

Required Qualifications:

Working knowledge of JavaScript/Typescript
Experience with GraphQL, ideally Apollo Client and Apollo Server
Experience with CI/CD tools
Experience providing customer service in a remote setting
Experience with GraphOS and deploying GraphQL APIs (huge plus)

Keywords: VirtualVocations, Lubbock , Technical Solutions Engineer, IT / Software / Systems , Lubbock, Texas

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