Premier Service Consultant - Sign-On Bonus
Company: AT&T
Location: Lorenzo
Posted on: May 13, 2022
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Job Description:
ATTENTION: - This is -NOT -a -WORK FROM HOME -positionPremier
Service Consultant -wages start at $17.55 -per hour.This position
offers a $3,000 Progressive Sign On Bonus. -Sign On Bonus details:
$750 after 30 days, $750 after 60 days, $750 after 90 days and $750
after 120 days.Take the lead at the frontline of our company! In
this multifaceted role, you'll assist with telephone and
face-to-face customer interactions that utilize various tools and
systems (telephone, e-email, e-care, correspondence, teletypewriter
and online chat). You'll proactively evolve to meet customers'
needs and competitive demands. Success will depend upon your
in-depth knowledge of AT&T's products and services and your
ability to provide effective resolutions.Our call center
environment is constantly evolving so we'll look to you to drive
tools and technology to enable first call resolution. In the
process, you'll develop experience with a broad range of customer
service call types like: advanced technical support, collections,
retention, sales channel coordination and billing and adjustments.
You'll also engage third party vendors and suppliers as needed to
address service faults and provide customer resolution. You may be
tasked with identifying, tracking and rendering issues to assist in
various root cause eliminations.In addition to these duties, you'll
be required to:
Keywords: AT&T, Lubbock , Premier Service Consultant - Sign-On Bonus, IT / Software / Systems , Lorenzo, Texas
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