LubbockRecruiter
the smart solution for Lubbock jobs

Retail Associate

Company: Ross Dress for Less
Location: Lubbock
Posted on: January 10, 2019

Job Description:

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Customer Focus Integrity and Trust Communication Action Oriented Drive for Results Approachability Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None '174824

Keywords: Ross Dress for Less, Lubbock , Retail Associate, Hospitality & Tourism , Lubbock, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Reservation Booking - Work At Home Agent
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Lubbock
Posted on: 01/14/2019

Customer Service Reps. Work At Home!
Description: We're looking for earners - you can get a performance bonus your first week We arelooking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Lubbock
Posted on: 01/17/2019

Restaurant Team Member - Crew (2651 - West End Lubbock)
Description: Restaurant Team Member - Crew 2651 - West End Lubbock 19001729 Description At Chipotle, we've created something special: a better place to eat and work. Many employees start just expecting a paycheck, (more...)
Company: Chipotle Mexican Grill
Location: Lubbock
Posted on: 01/16/2019


Restaurant Team Member - Overnight Shift (Lubbock, TX)
Description: The Team Member is responsible for fulfilling Whataburger's customer service commitment to excellence by ensuring each customer enjoys a hot, freshly-prepared product, of the highest quality ingredients (more...)
Company: Whataburger Restaurants LLC
Location: Lubbock
Posted on: 01/13/2019

Area Supervisor
Description: GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when (more...)
Company: Ross Dress for Less
Location: Lubbock
Posted on: 01/12/2019

42A Human Resources Specialist
Description: When a Soldier has a question about benefits, policy, or needs help with a sensitive issue, the Army National Guard's Human Resources Specialist is the primary go-to person. As an HR Specialist, you will (more...)
Company: Army National Guard
Location: Lubbock
Posted on: 01/16/2019

Customer Service Reservationist - Order Entry
Description: Mommy Jobs Online is seeking remote independent contractors to take incoming calls at home. You will
Company: Mommy Jobs Online
Location: Lubbock
Posted on: 01/11/2019

Part-Time Delivery Driver - Make up to $18/hr (Lubbock,TX)
Description: We deliver anything our customers need: tacos, groceries, dry cleaning, you name it
Company: Favor Delivery
Location: Lubbock
Posted on: 01/10/2019

barista - Store# 07924, 4TH & SLIDE
Description: Job Summary and Mission This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing (more...)
Company: Starbucks
Location: Lubbock
Posted on: 01/13/2019

92G Food Service Specialist
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's (more...)
Company: Army National Guard
Location: Lubbock
Posted on: 01/16/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Lubbock RSS job feeds