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Customer Service Representatives - Starting Pay $16.50

Company: VXI Global Solutions
Location: Lubbock
Posted on: January 16, 2022

Job Description:

VXI is expanding in our Lubbock location!
If you want a job that you can build into a career and have opportunity for growth as well as stability, then VXI is a place you want to be in. We are looking for Customer Care Representatives to join our team!

As a VXI Global Solutions Customer Service Representative, you will receive inbound calls regarding customer concerns relating to phone, internet and/or TV cable services. Customer Service Representatives must be a great listener, be empathetic, and help resolve their issue. Customer Service Representatives will be assisting customers in crisis while offering outstanding world class customer service!

For an immediate interview, we allow walk-in interviews. Simply complete an online application (at home or in our office) and come to our office for your interview.

Job Requirements:
Inbound Customer Service Representative - will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. They're patient, empathetic, and passionately communicative. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.

Inbound Customer Service Representative - are expected to use a consultative customer service approach as you build trust and rapport, - -as you build trust and rapport, learning about the customers' needs. In addition, you will be required to overcome objectives and meet a required quota's / metrics. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Customer Account Representative Benefits:
Benefit package includes:
- - - - - - - - - - Competitive salary
- - - - - - - - - - Paid training
- - - - - - - - - - 401K plan
- - - - - - - - - - Health Insurance (Medical, Dental, & Vision)
- - - - - - - - - - Cell phone benefits for employees -- $25/month per line for unlimited phone, text and data.
- - - - - - - - - - Referral for Life Program - --- - Those who refer employees received a residual bonus every pay period for you and your referral
- - - - - - - - - - Fun Work environment that includes luncheon, contest, gift cards, and other prizes as incentives
- - - - - - - - - - Abundant Advancement Opportunities Equal Opportunity Employer: disability/veteran

Keywords: VXI Global Solutions, Lubbock , Customer Service Representatives - Starting Pay $16.50, Hospitality & Tourism , Lubbock, Texas

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