LubbockRecruiter Since 2001
the smart solution for Lubbock jobs

Customer Service Delivery Tech Expert - Part-Time

Company: Asurion
Location: Lubbock
Posted on: January 14, 2020

Job Description:

Customer Service Delivery Tech Expert - Part-Time $17/Hr Mileage Reimbursement Monthly Phone Stipend Hours: 3:45 p.m. - 9:00 p.m. Forward Stocking Location: Lubbock, TX 79401 (Must be able available to work Friday-Monday) Our team of Experts keeps our customers connected by bringing replacement devices and in-person tech support directly to them wherever they are - home, office, or even a local coffee shop. Our Experts help customers set up their devices with things like email, apps, and basic troubleshooting while delivering our award-winning, personalized customer resolution experience. Our Experts upsell our customers on additional Asurion products such as our Smart Home Support to allow our customers to stay connected with our products and services. What you'll be doing: When a customer's device is lost, broken, or stolen, we provide a replacement device within 24 hours, plus premier tech support to get them up and running again. Provide in-person device setup and tech support for customers' smart phones, tablets and/or other consumer electronics. Resolve operational issues on customers' devices, other equipment, and connectivity while offering education and device optimization suggestions. Meet with customers face-to-face at the customers' home location Learn details of Smart Home Support and gain an understanding of each customer's technology in order to suggest protection/tech support solutions based on their needs. Effective sales professional with performance base compensation available for Smart Home Support sales made ($13/per sale) Meet or exceed key performance indicator metrics for performance measurements and sales goals Travel daily to and from the Forward Stocking Location and several customers' locations throughout a designated region. Drive own vehicle safely and responsibly to and from customer locations in a variety of situations including heavy traffic and inclement weather. If you're a good fit for the job, you'll be able to: Offer customers a value-added experience with premier customer service through relationship and rapport building Quickly identify and resolve technical issues ] Demonstrate empathy and assurance for the customer throughout the in-person session Utilize tools and resources to solve technical problems in a fast-paced environment. Ability to proactively adapt communication to the customers' technical skill level. Qualifications Prior experience in retail sales or customer service is preferred High school diploma required. Must have a valid driver's license and satisfactory driving record with at least 1 year of driving experience. Able to drive your own vehicle to and from the Forward Stocking Location and In-Home appointments up to 120 miles. Able to sit or stand for long periods of time (up to 2 hours). Able to interact with a customer's technology throughout their home. Able to interact face-to-face with Customers in their homes for extended periods of time. Able to lift a minimum of 30 pounds. Comfortable with exposure to dogs, cats and other pets that may be present in the customers' homes. Find out more about what it's like to work here: Day in the Life of an Asurion Tech Expert Working at Asurion CUS23873 - Lubbock - Texas - US - 2019/09/23

Keywords: Asurion, Lubbock , Customer Service Delivery Tech Expert - Part-Time, Hospitality & Tourism , Lubbock, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Executive Chef
Description: We are seeking a talented Executive Chef for a-- a world-class performing arts center in Lubbock, TX. This state of the art facility will offer
Company: HORIZON HOSPITALITY - Strategic Recruitment & Tale
Location: Lubbock
Posted on: 01/21/2020

Executive Chef
Description: Job Description A Pearl Executive Chef reports directly to the General Manager and is responsible for creating leaders and fostering the Pearl culture within the Food Beverage department
Company: Embassy Suites Lubbock
Location: Lubbock
Posted on: 01/6/2020

Class A CDL Driver
Description: Do you like being valued, appreciated and part of a team xa0 If so, you need to come drive at the O We offer one of the best driving jobs in the industry. xa0 Home every day, 5 day work week, no (more...)
Company: O'Reilly Auto Parts
Location: Lubbock
Posted on: 01/11/2020


Retail Beauty Sales - Estee Lauder - Lubbock, TX
Description: Retail Beauty Sales - Estee Lauder - Lubbock, TX Brand: Este Lauder - Brand Description Position Summary: As one of our talented sales advisors you will provide welcoming, authentic and personalized service (more...)
Company: Clinique
Location: Lubbock
Posted on: 01/20/2020

92G Food Service Specialist
Description: It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers (more...)
Company: Army National Guard
Location: Lubbock
Posted on: 01/9/2020

11C Indirect Fire Infantryman
Description: As an Army National Guard Indirect Fire Infantryman, you'll be in charge of the Infantry's most powerful weapon - the mortar. As part of a mortar squad, section, or platoon, you will perform challenging (more...)
Company: Army National Guard
Location: Lubbock
Posted on: 01/20/2020

Breakfast Bar Attendant - LQ
Description: La Quinta by Wyndham is now seeking a Breakfast Bar Attendant - LQ to join our team at the La Quinta by Wyndham Lubbock - Medical Center location in Lubbock, Texas. Job Summary This position is responsible (more...)
Company: La Quinta by Wyndham Lubbock - Medical Center
Location: Lubbock
Posted on: 01/5/2020

Parts Delivery
Description: Our Parts Delivery drivers provide excellent customer service through the safe and efficient delivery of
Company: O'Reilly Auto Parts
Location: Lubbock
Posted on: 01/17/2020

Multi-Unit Team Leader
Description: What you'll do...Are you a passionate people leader, capable of managing multiple offices Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests (more...)
Company: H&R BLOCK
Location: Lubbock
Posted on: 01/20/2020

Customer Service Delivery Tech Expert - Part-Time
Description: Customer Service Delivery Tech Expert - Part-Time 17/Hr Mileage Reimbursement Monthly Phone Stipend Hours: 3:45 p.m. - 9:00 p.m. Forward Stocking Location: Lubbock, TX 79401 Must be able available to (more...)
Company: Asurion
Location: Lubbock
Posted on: 01/14/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Lubbock RSS job feeds