Employee (Caregiver) Health Call Center RN *Hybrid*
Company: Providence
Location: Lubbock
Posted on: April 26, 2025
Job Description:
Description Employee (Caregiver) Health Call Center RN \Hybrid
In promoting optimal health and well-being in Providence Saint
Joseph Health caregivers, the CHS Call Center RN is responsible for
providing clinical caregiver health services, primarily through
telephonic and virtual means, and in Caregiver Health Services
offices at times. The CHS Center RN ensures compliance with state
and federal requirements and PSJH policies and protocols and
utilizes the tools provided to ensure accuracy of information and
direction to our caregiver and core leader customers. Accountable
for timely and effective response, management, resolution,
escalation of incoming inquiries, in accordance with established
Service Level Agreements (SLAs). Applies critical thinking to
resolve complex questions regarding COVID-19, intake of exposures,
caregivers reporting symptoms, exclusion from and clearance to
return to work, the after-hours management of blood/body fluid
exposures, virtual pre-employment health screens, and support
annual surveillance activities, as well as other CHS activities as
identified and trained to. Mentors and supports new members and/or
new processes and initiatives. Participates as an integral team
member with CHS colleagues and leaders to deliver high quality
occupational and environmental health services. Performs all duties
in a manner that promotes Providence Saint Joseph Health mission,
values, and philosophy. Providence caregivers are not simply valued
theyre invaluable. Join our team at Providence Human Resources and
thrive in our culture of patient-focused, whole-person care built
on understanding, commitment, and mutual respect. Your voice
matters here, because we know that to inspire and retain the best
people, we must empower them. Required Qualifications:
- Upon hire: Texas Registered Nurse License
- 2 years experience as an RN in an acute care or post-acute
setting Preferred Qualifications:
- Bachelor's Degree in Nursing
- 1 year experience in an Employee/Occupational Health
setting
- 6 months experience with computer databases and systems, such
as Microsoft Office, Excel, OHM, technologically savvy Why Join
Providence? Our best-in-class benefits are uniquely designed to
support you and your family in staying well, growing
professionally, and achieving financial security. We take care of
you, so you can focus on delivering our Mission of caring for
everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the
Providence family of organizations may change your current
benefits. Changes in benefits, including paid time-off, happen for
various reasons. These reasons can include changes of Legal
Employer, FTE, Union, location, time-off plan policies,
availability of health and welfare benefit plan offerings, and
other various reasons. About Providence At Providence, our strength
lies in Our Promise of Know me, care for me, ease my way. Working
at our family of organizations means that regardless of your role,
well walk alongside you in your career, supporting you so you can
support others. We provide best-in-class benefits and we foster an
inclusive workplace where diversity is valued, and everyone is
essential, heard and respected. Together, our 120,000 caregivers
(all employees) serve in over 50 hospitals, over 1,000 clinics and
a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people,
advancing best practices and continuing our more than 100-year
tradition of serving the poor and vulnerable. The amounts listed
are the base pay range; additional compensation may be available
for this role, such as shift differentials, standby/on-call,
overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a
retirement 401(k) Savings Plan with employer matching, health care
benefits (medical, dental, vision), life insurance, disability
insurance, time off benefits (paid parental leave, vacations,
holidays, health issues), voluntary benefits, well-being resources
and much more. Learn more at providence.jobs/benefits. About the
Team Providence Shared Services is a service line within Providence
that provides a variety of functional and system support services
for our family of organizations across Alaska, California, Montana,
New Mexico, Oregon, Texas and Washington. We are focused on
supporting our Mission by delivering a robust foundation of
services and sharing of specialized expertise. Providence is proud
to be an Equal Opportunity Employer. We are committed to the
principle that every workforce member has the right to work in
surroundings that are free from all forms of unlawful
discrimination and harassment on the basis of race, color, gender,
disability, veteran, military status, religion, age, creed,
national origin, sexual identity or expression, sexual orientation,
marital status, genetic information, or any other basis prohibited
by local, state, or federal law. We believe diversity makes us
stronger, so we are dedicated to shaping an inclusive workforce,
learning from each other, and creating equal opportunities for
advancement. Requsition ID: 361725 Company: Providence Jobs Job
Category: Caregiver Health & Wellness Job Function: Human Resources
Job Schedule: Full time Job Shift: Variable Career Track: Nursing
Department: 4002 SS HR CG HEALTH SRVC Address: TX Lubbock 3615 19th
St Work Location: Covenant Medical Center Workplace Type: Hybrid
Pay Range: $33.46 - $51.95 The amounts listed are the base pay
range; additional compensation may be available for this role, such
as shift differentials, standby/on-call, overtime, premiums, extra
shift incentives, or bonus opportunities.PandoLogic.
Category:Healthcare, Keywords:Call Center Nurse, Location:Lubbock,
TX-79411Required
Keywords: Providence, Lubbock , Employee (Caregiver) Health Call Center RN *Hybrid*, Healthcare , Lubbock, Texas
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