Patient Access Representative - Family Medicine

Company: St. Joseph Health
Location: Levelland
Posted on: June 21, 2022

Job Description:

Patient Access Representative - Family Medicine

Location: Levelland, TX

Work Schedule: Full Time - 80 Biweekly Hours

Shift: 8-hour, Days

Under the direction of the PAS manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.

Required qualifications:

* 3 years Healthcare experience within Patient Access of Business office setting.


* Experience with insurance eligibility systems.



Preferred qualifications:

* Associate's Degree Healthcare or Business Administration.


* 5 years Registration experience.



Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Covenant Health is celebrating over 100 years of serving Lubbock and our South Plains region. As the oldest and largest health system in Lubbock and the region, we currently employ over 5,200 people with a medical staff of over 600 physicians.

For over 100 years, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person - mind, body and spirit. Our vision and differentiator is we are the only faith-based, integrated health network in the West Texas/eastern New Mexico region dedicated to a Christian ministry of healing.

As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.

Our ministry includes six hospitals with over 1,100 licensed beds:

Covenant Medical Center - CMC

Covenant Children's

Covenant Specialty

Covenant Plainview - PLV

Covenant Levelland - LVL

Trustpoint (joint venture: Rehab Hospital of Lubbock)

Covenant Medical Group (CMG)

Covenant Health Partners

Hospice of Lubbock

Covenant Health's total service area includes 25 counties that covers most of West Texas and eastern New Mexico. The service area covers approximately 750,000 people and approximately 35,000 square miles.

Covenant provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Covenant complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Positions specified as "on call, per diem" refers to employment consisting of shifts scheduled on as "as needed basis" to fill in for staff vacancies.

Keywords: St. Joseph Health, Lubbock , Patient Access Representative - Family Medicine, Healthcare , Levelland, Texas