LubbockRecruiter Since 2001
the smart solution for Lubbock jobs

Assistant Center Manager

Company: Advance America
Location: Lubbock
Posted on: August 11, 2019

Job Description:

Overview3003 50th St., Lubbock, Texas 79413

Advance America is a respected leader in the consumer financial and loan services industry. Helping people advance in life - with fast access to cash transfers, pre-paid debit cards, loans and tax services - is what we're all about. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!

We offer:



  • Competitive Wages
  • Uncapped Bonus Potential
  • Life/Health Benefits
  • 401(k) Savings Plan
  • Educational Assistance
  • Paid Vacation/Holidays
  • Great Schedules
  • Comprehensive Training

    To learn more about Advance America visit https://www.advanceamerica.jobs

    The Assistant Center Manager (ACM) role is a performance based, hands-on, customer-focused role that is responsible for assisting the Center Sales Manager (CSM) in handling the center's daily operations, including doing so in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally. In the absence of a CSM, this position would be required to perform all CSM responsibilities.ResponsibilitiesCustomer Service, Sales, & Marketing: Actively lead and assist employees in meeting the center's performance metrics as defined by management. Understand, recommend, and sell financial products and services to customers. Build strong relationships with current and prospective customers, in person and over the phone. Manage customer concerns, and actively participate in customer transactions. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.

    Operations, Compliance, & Collections: Assist the CSM in managing the P&L to meet all budgeted numbers and in meeting management's expectations related to center performance. Adhere to the Company's policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.

    Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience. Interim supervisor in the absence of the CSM.QualificationsEquivalent Education Level Required: High School Diploma or equivalent required; some college preferred.

    Experience Required: Sales and customer service experience required, or equivalent experience. Two years of experience in one or more of the following areas is preferred: sales, retail, banking, or collections.

    Knowledge Required: Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

    Physical Requirements: Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; able to be physically present Monday through Saturday from 8am - 8pm; ability to travel to, be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division)

    Travel: Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

    Attire: Professional business attire or Advance America logo apparel required.

    Other: Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check where required by state law, reference check, and drug test. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. Must meet all applicable state and local regulatory requirements. In some states, you may be required to become a notary upon request (at the Company's expense).

Keywords: Advance America, Lubbock , Assistant Center Manager, Executive , Lubbock, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Project Manager Residential Kitchen & Bath Remodeling
Description: The combination of quality products, skilled professionals, and exceptional service make Dreamstyle Remodeling the best home contractor in the Southwest U.S. and the largest full service remodeling company (more...)
Company: Dreamstyle Remodeling
Location: Lubbock
Posted on: 08/13/2019

11B Infantryman - Management Training
Description: 11B Infantryman - Management Training br br Job ID: 1091736 br br Job Views: 29 br br Location: LUBBOCK, Texas, United States br br ZIP Code: 79403 br br Job Category: Ground Forces (more...)
Company: Army National Guard
Location: Lubbock
Posted on: 08/6/2019

Branch Manager I
Description: IAA, Inc. is seeking a Branch Manager to drive the overall performance and operations for our Lubbock, TX facility. This position is responsible for ensuring the branch meets or exceeds its planned profitability, (more...)
Company: Insurance Auto Auctions
Location: Lubbock
Posted on: 08/19/2019


Medical Director in Lubbock, TX (Physician #670890)
Description: We need a Medical Director in Lubbock, TX Hello, I work with a plasma center in Lubbock, TX. We have an open position for a Medical
Company: Samuel Contract Staffing
Location: Lubbock
Posted on: 08/9/2019

Assistant Center Manager
Description: Overview3003 50th St., Lubbock, Texas 79413 br br Advance America is a respected leader in the consumer financial and loan services industry. Helping people advance in life - with fast access to cash (more...)
Company: Advance America
Location: Lubbock
Posted on: 08/11/2019

Asset Protection Assistant Store Manager, Trainee - Wm Stores
Description: Position Summary...Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet (more...)
Company: Walmart
Location: Lubbock
Posted on: 08/14/2019

Agency Sales Manager
Description: OVERVIEW Sentry is seeking a motivated self-starter who has strong organizational skills to join our Agency Sales Team In this role, you will be responsible for agency selection through identification (more...)
Company: Sentry
Location: Lubbock
Posted on: 08/8/2019

Management Trainee
Description: If youre looking to start your career with a company that grows their managers and leaders from within the organization, then the Enterprise Management Training Program is for you. Whether you see yourself (more...)
Company: Enterprise
Location: Lubbock
Posted on: 08/17/2019

Territory Sales Manager
Description: Why just drive to sales calls when you can drive an exciting business concept Looking to experience a higher level of success as you help small businesses do the same At TBHC Delivers, you'll be able (more...)
Company: TBHC Delivers
Location: Lubbock
Posted on: 08/17/2019

Client Manager
Description: SUMMARY:--Responsible for building relationships within the food industry for business growth brand management in the marketplace for manufacturers and assigned lines calling on major grocery chain (more...)
Company: Impact Group Brokerage
Location: Lubbock
Posted on: 08/8/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Lubbock RSS job feeds