LubbockRecruiter
the smart solution for Lubbock jobs

Assistant Center Manager

Company: Advance America
Location: Lubbock
Posted on: May 17, 2019

Job Description:

Overview3003 50th St., Lubbock, Texas 79413Advance America is a respected leader in the consumer financial and loan services industry. Helping people advance in life - with fast access to cash transfers, pre-paid debit cards, loans and tax services - is what we're all about. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!

We offer:



  • Competitive Wages
  • Uncapped Bonus Potential
  • Life/Health Benefits
  • 401(k) Savings Plan
  • Educational Assistance
  • Paid Vacation/Holidays
  • Great Schedules
  • Comprehensive Training

    To learn more about Advance America visit https://www.advanceamerica.jobs

    The Assistant Center Manager (ACM) role is a performance based, hands-on, customer-focused role that is responsible for assisting the Center Sales Manager (CSM) in handling the center's daily operations, including doing so in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally. In the absence of a CSM, this position would be required to perform all CSM responsibilities.ResponsibilitiesCustomer Service, Sales, & Marketing: Actively lead and assist employees in meeting the center's performance metrics as defined by management. Understand, recommend, and sell financial products and services to customers. Build strong relationships with current and prospective customers, in person and over the phone. Manage customer concerns, and actively participate in customer transactions. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.

    Operations, Compliance, & Collections: Assist the CSM in managing the P&L to meet all budgeted numbers and in meeting management's expectations related to center performance. Adhere to the Company's policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.

    Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience. Interim supervisor in the absence of the CSM.QualificationsEquivalent Education Level Required: High School Diploma or equivalent required; some college preferred.

    Experience Required: Sales and customer service experience required, or equivalent experience. Two years of experience in one or more of the following areas is preferred: sales, retail, banking, or collections.

    Knowledge Required: Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

    Physical Requirements: Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; able to be physically present Monday through Saturday from 8am - 8pm; ability to travel to, be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division)

    Travel: Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

    Attire: Professional business attire or Advance America logo apparel required.

    Other: Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check where required by state law, reference check, and drug test. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. Must meet all applicable state and local regulatory requirements. In some states, you may be required to become a notary upon request (at the Company's expense).

Keywords: Advance America, Lubbock , Assistant Center Manager, Executive , Lubbock, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Care Manager II (RN) - Field/Remote
Description: Job Description Description: Position Purpose : Perform care management
Company: Centene Corporation
Location: Lubbock
Posted on: 05/15/2019

Manager in Training
Description: Job Description br br Kelly Services has partnered with a uniform company to fill a Manager in Training position. Duties will include but not be limited to: greeting/assisting customers, managing (more...)
Company: Kelly Services
Location: Lubbock
Posted on: 05/19/2019

Mailroom Manager
Description: The Avalanche Journal and West Texas Printing are seeking a Mailroom Manager for its printing and operations facility in Lubbock, TX.We are looking for a hands on manager to lead and oversee
Company: Lubbock Avalanche-Journal
Location: Lubbock
Posted on: 05/22/2019


Executive Director
Description: Enlivant is growing and seeking an Executive Director at Mackenzie Place in Lubbock, TX br br ABOUT US: br br At Enlivant, our mission is to enrich life by developing meaningful relationships (more...)
Company: Enlivant
Location: Lubbock
Posted on: 05/23/2019

Permanent Medical Director Physician in Lubbock, Texas
Description: Medical Director physician job in Texas : Facility Medical Director Needed in Lubbock, TX The Facility Medical Director is responsible for effective leadership to ensure the delivery of high quality medical (more...)
Company: Enterprise Medical Recruiting
Location: Lubbock
Posted on: 05/23/2019

Manager, Clinical
Description: Manager, Clinical Position Purpose: Manage Case Management and Care Coordination services and activities for members with co occurring behavioral health and medical conditions. Manage clinical team of (more...)
Company: Centene
Location: Lubbock
Posted on: 05/16/2019

Behavioral Health Medical Director - Remote (PS 20512 )
Description: Behavioral Health Medical Director - Remote PS 20512 Location: Atlanta, Georgia, United States New Field: Medical Requisition : PS20512 Post Date: 3 hours ago Your Talent. Our Vision. (more...)
Company: Anthem
Location: Lubbock
Posted on: 05/23/2019

Optical Office Manager - Lubbock
Description: The Office Manager is responsible general administrative duties, such as data entry, managing databases, and maintain meetings and minutes for BOD and other meetings. The Office Manager is also responsible (more...)
Company: RIVERWAY RESIDENTIAL LP
Location: Lubbock
Posted on: 05/15/2019

Medical Director in Lubbock, TX (Physician #462830)
Description: We need a Medical Director in Lubback, TX I work with a plasma center in Lubbock, TX. We have an open position for a Medical Director
Company: Samuel Contract Staffing
Location: Lubbock
Posted on: 05/14/2019

West TX Unit Manager
Description: Do you want to shift your management career into high gear If you are a strong leader who can inspire others to succeed, you should consider a career--as a-- Unit Manager at-- Avis Budget Group We (more...)
Company: Avis Budget Group
Location: Lubbock
Posted on: 05/17/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Lubbock RSS job feeds