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Inside Sales Manager (FreedomPlus) (Remote Work from Home)

Company: Freedom Financial Network
Location: Lubbock
Posted on: January 16, 2022

Job Description:

Job Description

THE OPPORTUNITY:
Do you excel at managing daily sales metrics? Are you an inspirational leader who can motivate a sales team in a fast-paced call center environment? If you are an experienced Inside Sales Manager who enjoys taking on new challenges and strives to be the best, then we are interested in speaking with you!
Freedom Financial is growing exponentially and our FreedomPlus division is looking for our next Inside Sales Unit Manager !
The Inside Sales Manager is responsible for providing guidance and direction to a team of Loan Consultants who are focused on selling the FreedomPlus personal loan product in a call center setting. The Inside Sales Manager is also responsible for a number of special projects and reporting functions, as well as training, coaching, and mentoring the sales team.
In this role, the Inside Sales Manager will lead a team of Loan Consultants while being responsible for all aspects of customer inquiries from qualification to closing. As the Inside Sales Manager, you will provide support and guidance to the sales team and assist in the following areas:

  • The rollout and introduction of procedural and process changes, underwriting criteria, sales techniques and strategies, internal departmental changes, and business priorities.
  • Assisting in training and mentoring New Hires.
  • Providing performance feedback, coaching, and inspiration to your direct Loan Consultant.
  • Ensuring both overall team and individual Loan Consultant goals are met including productivity minimums, close rates, and QA standards.
  • Lead by example in the areas of pipeline management and activity standards.
  • Identify and champion process improvement and innovation opportunities.JOB DETAILS:
    • Shift: Tuesday-Saturday or Sunday-Thursday
    • Training: Monday-Friday, 8am-5pm, for the first four weeks and then spending 30-60 days in the role of a Loan Consultant in order to better understand the position so that you may more effectively coach, motivate and lead your team.
    • Hours: Start times vary from 6am-10:30am Monday-Friday and 7am on Saturday/Sunday.
    • This role will be remote, from your home. We provide a computer and phone. You must have high-speed internet with a wired connection available.JOB REQUIREMENTS:
      • Minimum of 2 years of inside sales management experience, preferably in a call center setting.
      • Must be available to work either the Tuesday-Saturday or Sunday-Thursday shift.
      • Highly motivated self-starter with strong organizational and communication skills.
      • Proficient PC skills in Microsoft products including Word, Excel and Outlook.
      • Proven ability to partner with employees and management to communicate various policies, procedures, standards, and performance expectations.
      • Must have strong verbal and written communication skills for communicating with all levels of staff.
      • The ability to multi-task and stay organized while working on multiple projects.
      • Ability to collaborate with internal partners to drive synergy and efficienciesWHY JOIN THE FREEDOM FAMILY?
        • Fast, continued growth - there is a lot of opportunity for advancement!
        • Voted a Phoenix Best Place to Work nine times by our employees, including the #1 spot for two years in a row!
        • Salary base plus monthly bonus based on team performance.
        • Award-winning benefits package to start within 30 days of your start date.
        • 401(k) with employer match.
        • Three weeks paid vacation, which increases with tenure.
        • Nine paid holidays and five sick days.
        • Paid time off for volunteer work and on your birthday!ABOUT US:
          Freedom Financial Network is a leading digital personal finance company, built to help people. We do what traditional banks don't: Put people first. We believe in treating people like humans, not account numbers. We help everyday people get on, and stay on, the path to a brighter financial future, with innovative technology and personalized support at every step. We help people control expenses, manage debt, save money, plan ahead, and make better financial decisions. By leveraging our proprietary data and analytics and artificial intelligence we offer solutions tailored for each step of a consumer's financial journey, including personal loans, home equity loans, help with debt, and even financial tools and education.
          With 2,400 employees across California, Arizona and Texas, we have served more than 1 million customers, resolved more than $15 billion in consumer debt and originated $6.5 billion in loans over the course of our 20 years in business.
          Driven by our core values, we're passionate about supporting our communities and proudly awarded over $500,000 in grants distributed by the Freedom Foundation Fund and the Freedom Family Fund in 2021. We believe in a culture led by diversity, equity, and inclusion, and encourage our employees to bring their full selves to work every day. Our diversity-focused Employee Resource Groups (ERGs) are open to all, whether a member of the ERG community or an ally of the group and we are a member of the Fintech Racial Equity Coalition to address and improve inequality in the fintech industry.
          And finally, we take great pride in our achievements. This year we topped the list of Best Place to Work by the Phoenix Business Journal, were a top 100 Corporate Philanthropist by the San Francisco Business Times, a 2021 Most Admired Company and a Tech Company with the Best Company Culture by BestCompaniesAz, a 2021 Top Work Places winner by AZcentral and a BuiltIn Best Places to Work winner, to name a few.
          This is your opportunity to be part of a growing company where dedicated professionals strive to help customers and each other succeed every day. If that sounds exciting, we want to talk to you. Apply today!

Keywords: Freedom Financial Network, Lubbock , Inside Sales Manager (FreedomPlus) (Remote Work from Home), Executive , Lubbock, Texas

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