WoodSpring Suites Hotel, managed and operated by Nationwide
Hotel Management Company, LLC. is looking for a General Manager.
Nationwide Hotel Management Company (NHMC) is a full-service hotel
management company specializing in the economy and select service
segments of the hospitality industry, with services focused on the
extended stay segment.
NHMC offers a competitive benefits plan including medical, dental,
vision, and other voluntary products as well as company paid life
insurance and short- and long-term disability. Full-time employees
receive paid time off and a generous company paid holiday schedule
in addition to being eligible for Traditional and Roth 401K with up
to a 4% company match.
Bonus eligibility is up to 12% of pay based on individual and
company performance indicators. Additional information will be
shared in the interview and hiring process.
Essential Job Functions
-Recruits, hires, and trains quality staff.
-Manages all hotel staff, including creating work schedules and
assigning specific work duties.
-Submits all information for hires, transfers, pay changes,
terminations, and other personnel paperwork in a timely manner.
-Approves time and attendance records, ensuring employees are
clocking in and out properly. Ensures employees acknowledge /
approve that all hours worked have been recorded.
-Reviews and approves property payroll daily. Ensures timely
submission of approved timecards to Payroll on a bi-weekly
-Provides leadership to the team with ongoing training and
coaching; leads by example.
-Conducts performance reviews for team members and follows
progressive disciplinary process to correct team member performance
-Review financial statements, sales and activity reports, and other
performance data to measure productivity and goal achievement and
to determine areas needing cost reduction and program improvement.
Manages the hotel in accordance with the business plan and
-Develops, administers, and reviews property revenue and expense
budgets each day.
-Authorizes direct bill accounts and monitors the administration of
Accounts Receivable. Maintains AWR to target by controlling
discounts and ensures guest payments are made on time.
-Develops and maintains rapport with competitive properties, City
Convention and Visitors Bureau, Chamber of Commerce, lead sources,
business partners, clients, etc. Responsible for knowing area
attractions and services in order to accommodate guests' needs.
-Maintains hotel operations consistent with Brand Standards.
Inspects rooms, public spaces, and storage areas daily to ensure
all rooms and public spaces are guest ready and storage areas are
clean and safe.
-Completes the daily audit, makes daily bank deposits, reviews and
approves transmittals and other front office paperwork and
-Responsible for knowing property emergency procedures, OSHA
Workplace Standards, and ensures all team members are trained to
act in a safe manner at all times and what to do in the event of an
emergency or accident at the property.
-Ensures a viable key control program is in place.
-Reviews daily front office procedures and assures proper
transmission of all necessary information to the corporate
-Understands the government regulations affecting hotel's
operations, ensuring hotel is operating in compliance with all
applicable laws, ordinances, regulations, and requirements of any
federal, state or municipal authority.
-Creates an operating environment that ensures consistent guest
satisfaction, meets with and solicit comments from guests on a
regular basis to determine their level of satisfaction with guest
services and facilities.
-Establishes and follows appropriate cash control procedures and
ensures team members follow appropriate cash control procedures,
including making daily bank deposits.
-Establishes and implements company policies, goals, objectives,
and procedures, conferring with RDO, peers, and staff members as
-Conducts essential sales activity including: inside sales,
competitive set lot drives, and sales calls. Sends local, regional,
and national leads to RDO and Sales.
-Essential functions are not all inclusive; other duties may be
-Minimum of 3 years experience as a General Manager in the hotel
-Some college courses completed in Hotel/Restaurant management
-Good managerial, administrative and organizational abilities.
-Good people/interpersonal skills for dealing with both staff and
-Must have computer skills including the ability to access and
accurately input information into a computer system across
-Must maintain a professional appearance and demeanor.
-Must maintain a valid state issued driver's license.
Position Type and Expected Hours of Work
This is a full-time benefit eligible position. This position
typically works during business hours on Monday through Friday,
however employees in this position must be available for afterhours
or weekend emergencies. From time to time, this position may be
required to take overnight call or cover evening or weekend shifts
when critical staffing needs arise.
The physical demands described here are representative of those
that must be met by an employee with or without accommodation to
successfully perform the essential functions of this job.
-Frequently required to stand, walk, sit, use hands to handle or
feel objects, tools or controls, reach with hands and arms, climb
stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.
-Occasionally lift and/or move up to 50 pounds.
-Specific vision abilities required by the job include close
vision, distance vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus.
-Frequently bends, kneels and crouches.
-Repetitive movement of hands, arms and legs, sweeping, vacuuming,
mopping, pushing, wiping.