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Program Director for Stakeholder Support

Company: Texas Tech University
Location: Lubbock
Posted on: March 25, 2020

Job Description:

--- We're looking for a candidate to fill this position in an exciting company.

  • ´╗┐Leads in securing adoption and full-utilization of student success systems at all campuses.
  • Proposes new improvements/ideas related to student success programming, policies and processes, and application development, management, utilization, and configuration.
  • Oversees the departments strategic communication plan and manages the timely creation and delivery of all produced media and communication, including but not limited to posters, newsletters, success stories, resource profiles, memoranda, promotional and informational emails, text messages, web sites, handbooks, blog posters, written and oral boilerplate, and annual reports.
  • In collaboration with university leaders and, as authorized by the Provost's Task Force for Student Success & Retention, ensures the TTU Advising Handbook and other centrally-managed success-oriented documents, web sites, and other media are accurate, relevant, meaningful, and concise.
  • Provides bi-weekly analysis on student progress, enrollment, and graduation data, including class scheduling dynamics. Provides weekly feedback on team productivity, challenges, and current/anticipated needs. As requested, assist in the preparation of data for the annual review.
  • Drafts high-quality retention-related communication protocols, messages, and events for use in interactions with a wide variety of student and stakeholder audiences. Promote excellence in direct communications with students and families regarding student progress, strategies and resources for success. Oversee development of prepared written and oral boilerplate to support consistency and excellence in communications.
  • Produces scholarly-quality investigations of student need, student performance, and team effectiveness Bachelor's degree in the area of specialization or closely related field. Four years of related administrative and technical experience. Additional job related education may be substituted for the required experience on a year-for-year basis. ´╗┐
    • Bachelor's degree in the area of specialization or closely related field. Four years of related administrative and technical experience. Additional job related education may be substituted for the required experience on a year-for-year basis.

Keywords: Texas Tech University, Lubbock , Program Director for Stakeholder Support, Executive , Lubbock, Texas

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