LubbockRecruiter Since 2001
the smart solution for Lubbock jobs

Network Engineer III

Company: United Supermarkets
Location: Lubbock
Posted on: June 24, 2022

Job Description:

The Network Engineer III will lead design, implement and support network operations for all locations within the United Division.Key Responsibilities:

  • Perform a full range of duties, including serving as a project lead over routine technology projects
  • Work hand and hand with Manager aligning processes and statistics.
  • Develop and document Best Practices on related technical matters including network diagrams and documentation
  • Handle incoming technical escalations from Service Desk, and other support teams.
  • Troubleshoot complex technical network systems hardware and software problems, identify and recommend alternative technical solutions, and respond appropriately to customer service requests
  • Coordinate in designing, implementing, and maintaining:
    • Network routers, switches, and firewalls
    • Private and store guest wireless networks
    • Network solutions to fit within project expense budgets and timelines
    • Maintaining phone systems and phone lines
    • Stay up to date on security issues such as threats and vulnerabilities to prepare and perform maintenance pertaining to business continuity and disaster recovery.
    • Plan for new initiatives and expand the existing network infrastructure.
    • Provide consistent solutions based on issues like traffic congestion, infrastructure upgrades and routine troubleshooting.
    • Install any hardware or software, create back-ups for all the systems and monitor the system performance.
    • Monitor network performance to ensure compliance with standards and specifications
    • Coordinate the use of project resources based on project specifications to design and implement project testing and quality assurance processes.
    • Researches and responds to customer complaints regarding network functionality; investigates, analyzes and resolves a wide variety of network-related problems; troubleshoots network failures and telecommunication problems and re-establishes connectivity to ensure business continuity.
    • Provide change recommendations and assist in implementing PCI Security Compliance for credit cards
    • Validated flexibility and ability to perform in a multidimensional environment
    • Monitor and maintain service levels for equipment and communications uptime
    • Work on-call rotation to respond to incident escalations.
    • Experience with patch management software
    • Experience using Servicenow service management software (or similar tool) to track incidents and service requests through the full lifecycle
    • Inform Leadership of recurring Incidents
    • Contribute to company vision and direction by helping improve technical practices, as well as choosing key technologies and issues to address as we grow.
    • Dedication to excellence, high-quality standards, and attention to detail
    • Other duties as requested by the manager
      Key Requirements:
      • Bachelor's degree in Computer Science or MIS or equivalent work experience
      • Must have strong overall experience in Network and Cisco switches and Routers
      • Cloud - Azure or AWS certifications or Experience Preferred
      • Palo Alto Network Firewall Experience Preferred
      • ServiceNow Experience Preferred
      • Good experience on high/low-level designs
      • Cisco CCNA/CCNP/CCIE/ITIL Certifications Preferred
      • 4-6 years of previous Network knowledge and experience required
      • Current knowledge of network administration principles and communication cabling standards
      • Possess basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks
      • Ability to communicate the impact and risk of changes and upgrades to technical and non-technical audiences
      • Analytical thinker with the ability to design and implement network/communications solutions
      • Must be self-motivated, team oriented and possess strong communication and interpersonal skills.
      • Flexible schedule required including the ability to travel and work nights, weekends, and on-call
      • Strong sense of urgency and strong commitment to quality customer service is required.
      • Ability to accept supervisory coaching related to performance, work habits, and attitude
      • Ability to function as a team member but able to work with little or no supervision#LI-DNI

Keywords: United Supermarkets, Lubbock , Network Engineer III, Engineering , Lubbock, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Lubbock RSS job feeds