Customer Support Specialist
Company: Manpower
Location: Lubbock
Posted on: March 1, 2026
|
|
|
Job Description:
Our client, a leading organization in fire suppression products
and services, is seeking a Customer Support Specialist to join
their team. As a Customer Support Specialist, you will be part of
the Customer Service Department supporting teams across the US,
Canada, and Latin America. The ideal candidate will demonstrate
problem-solving skills, proactive attitude, and agility to adapt in
a fast-paced environment, which will align successfully in the
organization. Job Title: Customer Support Specialist Location:
Lubbock, TX Pay Range: $16.00 Shift: 7:00am - 3:30pm, Monday
through Friday What's the Job? Handle customer complaints and
provide effective resolutions to ensure satisfaction Review and
close disputes in collaboration with the collections team Follow up
and coordinate internal resolution processes for customer issues
Manage Return Merchandise Authorizations (RMAs) and credits
efficiently Maintain and update cases in Salesforce.com to ensure
accurate tracking and reporting What's Needed? Strong
problem-solving skills and proactive approach to work Ability to
work effectively in a fast-paced, dynamic environment with changing
priorities Excellent active listening skills and attention to
detail CRM experience with Salesforce.com, SAP, and JD Edwards
preferred Proficiency in Microsoft Office Suite; bilingual skills
are a plus What's in it for me? Competitive wages aligned with
industry standards Paid vacation, holidays, and sick time (15 days
in the first year) Comprehensive benefits package including 401K,
medical, dental, and vision coverage starting day one Extensive
product and on-the-job/cross training opportunities to support your
growth Supportive and collaborative team environment committed to
safety and excellence Upon completion of waiting period associates
are eligible for: Medical and Prescription Drug Plans Dental Plan
Supplemental Life Insurance Short Term Disability Insurance 401(k)
If this is a role that interests you and you'd like to learn more,
click apply now and a recruiter will be in touch with you to
discuss this great opportunity. We look forward to speaking with
you! About ManpowerGroup, Parent Company of: Manpower, Experis,
Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN),
the leading global workforce solutions company, helps organizations
transform in a fast-changing world of work by sourcing, assessing,
developing, and managing the talent that enables them to win. We
develop innovative solutions for hundreds of thousands of
organizations every year, providing them with skilled talent while
finding meaningful, sustainable employment for millions of people
across a wide range of industries and skills. Our expert family of
brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –
creates substantial value for candidates and clients across more
than 75 countries and territories and has done so for over 70
years. We are recognized consistently for our diversity - as a best
place to work for Women, Inclusion, Equality and Disability and in
2023 ManpowerGroup was named one of the World's Most Ethical
Companies for the 14th year - all confirming our position as the
brand of choice for in-demand talent.
Keywords: Manpower, Lubbock , Customer Support Specialist, Customer Service & Call Center , Lubbock, Texas
